Senior Account Manager E-commerce (Shanghai)
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Job Location:
Yearly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
2 Open China Ecommerce (part of Thinkia Group) helps international brands scale in China through marketplaces and social commerce. We are looking for a Senior Account Manager E-commerce based in Shanghai to lead operations performance and reporting for key accounts across Tmall/天猫 JD/京东 Douyin/抖音 and Xiaohongshu/小红书.
Tasks
- Lead day-to-day store and campaign operations (planning prioritization execution quality).
- Optimize assortment and listings: copy keywords/SEO A pages pricing promotions and stock health.
- Manage and optimize performance campaigns (DSP P4P Douyin Ads): ROAS GMV CAC conversion.
- Coordinate internal teams and partners (creative customer service KOL/influencers logistics/fulfillment).
- Prepare weekly/monthly reports and QBRs; present insights and action plans to clients.
- Support new client onboarding and continuously improve SOPs/processes (and mentor juniors if applicable).
Requirements
- STRICT K.O. REQUIREMENT: More than 3 years of proven e-commerce experience. If you do not meet >3 years you will not be considered.
- Hands-on China experience on at least 2 of these platforms: Tmall / JD / Douyin / Xiaohongshu.
- Fluent Mandarin (spoken & written) and professional English.
- Strong Excel and analytics skills (Power BI/GA; basic SQL is a plus).
- Solid knowledge of China e-commerce ecosystem: major shopping festivals payments (Alipay/WeChat Pay) and logistics (cross-border/local).
- Highly organized client-facing able to manage multiple workstreams under tight deadlines.
- Based in Shanghai with a valid work permit / right to work in China.
Benefits
- Local Shanghai employment contract competitive salary (DOE) performance bonus.
- Social insurance paid leave and visa/relocation support where applicable.
- Continuous training on China marketplaces and a growth path to Account Lead / Team Lead.
- International team high-impact environment hybrid setup and exposure to global brands.
If you meet the strict >3 years e-commerce requirement apply with your CV (English or Chinese). Process: short screening call technical interview final interview.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
2 Open is the leading China ecommerce team. We help to sell online in China. Online marketing (google, baidu, weibo, wechat, xiaohongshu, douyin) Ecommerce business development (taobao, tmall, kaola, amazon, jd) Business intelligence. DO YOU WANT TO JOIN US? What makes 2 Open differe ... View more
