Lead Pega Developer-Architect

Job Summary: The Pega Lead Systems Architect is responsible for leading the architecture design and delivery of complex Pega-based solutions in high-availability customer-facing environments. This role partners closely with business and technical stakeholders to translate business requirements into scalable high-performance Pega applications. The position provides hands-on technical leadership across the full development lifecycle ensuring adherence to Pega best practices coding standards and performance benchmarks. The architect also plays a critical role in production support optimization and continuous improvement of Pega solutions within telecom or similar operational environments.

Job Responsibilities:

• Pega Solution Architecture & Design - Lead the end-to-end architecture design and technical implementation of Pega applications including case management workflows UI and integrations.
• Technical Leadership & Governance - Provide technical leadership across development teams conduct code reviews enforce Pega best practices and ensure compliance with architectural and coding standards.
• Application Development & Configuration - Design develop and configure Pega rules data models decisioning components and customer service frameworks to meet business requirements.
• Requirements Analysis & Translation - Collaborate with business analysts and stakeholders to gather analyze and translate business and operational requirements into scalable Pega technical designs.
• Integration & Platform Enablement - Design and support integrations with enterprise systems using Pega and related technologies (PL/SQL Java/J2EE web technologies).
• Testing & Quality Assurance Support - Perform and support unit testing system testing and validation activities to ensure solutions meet functional performance and reliability requirements.
• Production Support & Troubleshooting - Independently troubleshoot and resolve production issues including performance and memory concerns using Pega tools such as Tracer PAL and Clipboard.
• Deployment & Environment Management - Partner with system architects and infrastructure teams to support deployments across environments including staging and production releases.
• Documentation & Knowledge Management - Create and maintain technical documentation covering designs configurations deployment approaches and ongoing maintenance requirements.
• Performance Monitoring & Reporting - Analyze case processing data and develop business metric reports to support operational insights performance optimization and continuous improvement.

Education & Required Qualifications

• Bachelors degree in Computer Science Information Systems Engineering or a related technical field or equivalent practical experience.
• Minimum of 10 years of experience in architecture design and process detailing related to Pega application development.
• Minimum of 10 years of hands-on development experience with Pega PRPC (v8.x v23.x and/or v24.x) including Pega Customer Service Framework implementations.
• Pega certification required: Certified System Architect (CSA) Senior System Architect (CSSA) or Lead System Architect (CLSA).
• Minimum of 78 years of experience with PL/SQL.
• Minimum of 78 years of experience with Java/J2EE technologies (JSP Servlets EJB XML) and/or web technologies (JavaScript CSS).
• Minimum of 78 years of experience across the full software development lifecycle including solution design configuration validation deployment and production support.
• Demonstrated experience capturing documenting and mapping business requirements and current-state processes in both internal and external consulting environments.
• Proven experience working in a telecom customer service or other high-availability 24x7 operational environment.

Omni Fiber provides excellent benefit programs to include:

• 401(k) with employer matching contribution up to 4%
• Career advancement opportunities
• Paid Time Off (15 days)
• Company Paid Holidays (8 holidays; 7 days)
• Floating Holidays (3 days)
• Medical Dental and Vision
• Short-Term Disability
• Life Insurance
• HSA enrollment option with employer contribution of $2000 annually
• Monthly internet and cell phone allowances

Omni Fiber provides equal employment opportunities to all qualified applicants and employees and administers all aspects and conditions of employment without regard to the following: Race Color Age Sex Sexual orientation Gender Gender identity Religion National origin Pregnancy Physical or mental disability Military or veteran status or Genetic information. Equal employment opportunity applies to but is not limited to employment status training promotion demotion transfer leaves of absence and termination.

Required Experience:

Staff IC