- Working across reception and other front office areas
- Supervise train and support front office staff to deliver outstanding customer service.
- Oversee daily operations of the reception/front desk area.
- Manage check-in check-out reservations and guest inquiries efficiently.
- Handle customer complaints and resolve issues promptly and professionally.
- Monitor staff performance and provide feedback to encourage development.
- Ensure compliance with company policies health & safety and operational standards.
- Be an advocate of ALL: Accors loyalty program to non members
Remote Work :
No
Employment Type :
Full-time
Working across reception and other front office areasSupervise train and support front office staff to deliver outstanding customer service.Oversee daily operations of the reception/front desk area.Manage check-in check-out reservations and guest inquiries efficiently.Handle customer complaints and ...
- Working across reception and other front office areas
- Supervise train and support front office staff to deliver outstanding customer service.
- Oversee daily operations of the reception/front desk area.
- Manage check-in check-out reservations and guest inquiries efficiently.
- Handle customer complaints and resolve issues promptly and professionally.
- Monitor staff performance and provide feedback to encourage development.
- Ensure compliance with company policies health & safety and operational standards.
- Be an advocate of ALL: Accors loyalty program to non members
Remote Work :
No
Employment Type :
Full-time
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