Professional, Facilities Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Title

Workplace Site lead

Business unit

Integrated Facilities Management

Reporting to

Workplace Account Lead

Key stakeholders

Direct reports

Nil

Duties & responsibilities

- Ensure proper management all service contracts including inspections and quality management of service delivery

- Implementing a comprehensive energy management program

- Developing and implementing building facilities management operational procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance

- Ensuring an adequate supply of materials and service for the proper operation of the facilities

- Assisting with the preparations of strategic plans budgets and client reports including financial reconciliation

- Develop and implement a Preventive and Planned Maintenance program to minimize maintenance repair and replacement costs together with minimizing the risk of plant failure.

- Develop and implement a property risk management system which identifies major property risks including occupational health and safety fire safety and essential services and environmental

- Inform CLIENT of all statutory notices requirements and regulations from Government Statutory Boards or other authorities in relation to the Properties

- The role is responsible for full delivery of Facilities Management services at independent site. The purpose of the role is to deliver good quality cost effective and risk-free office environments and services to customer.

- Responsible for managing the day-to-day site operations to ensure the SLAs are delivered as per agreed KPI in the agreement.

- Responsible for zero breakdowns and 100% uptime of critical equipments in the premises

- This is a critical position as he will be placed as site lead and will report to Workplace Account Lead

- Strategic review of service technical services and supply contracts to determine value for the across the sites Renegotiation and tendering where necessary in accordance with contract.

- Follow up with Vendor partners for timely submission of compliance document; ensure the services are imparted as per compliance.

- Ensure that the team closely liaises with the technical operations team to ensure service standards are maintained

- Evaluating service response time and analysing occupant service request trends and suggestions

- Ensure feedback from client sessions is recorded and auctioned to the satisfaction of the end user.

- Recommending continuous quality improvement practices across the sites.

- To co-ordinate and monitoring the contractor management program.

- Develop initiatives and strategies that lead to cost savings and eventual profitability of the account. Contribute to global initiatives and take a leading role as required

- To lead by example and groom the team in achieving maximum client satisfaction level.

- Ensure and complete periodic reporting to meet client expectations and internal requirements as per regional standard.

- Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.

- Actively encourage an environment that supports teamwork co-operation & performance excellence across the site within the account team

- Act as manager and a coach for the team ensuring high staff morale trust and work ethics.

- As part of the management team ensure there is total teamwork across the across various functions.

Performance objectives

- Strategic review of service technical services and supply contracts to determine value for the across the sites Renegotiation and tendering where necessary in accordance with contract.

Key skills

- Team handling experience

- Should have good working knowledge on soft services cafeteria management and technical

- Should have good communication skills

Employee specification

- Candidate should be Graduate

- 10 years experience in Facilities Management industry into IT / Banking / Corporate set up.

What this job involves:

Leading on-site operations

Are you a pro at giving on-site support Working with a team youll oversee the day-to-day client activities for the assigned property or facility. Youll also implement building procedures and performance measuresand ensure that they are maintained at all times. Likewise youll boost on-site operations by promoting best practices and creating better job will also entail the question How do I ensure the safety of my colleagues You will do this by promoting adherence to health and safety standards.

Winning our clients trust

As a professional youll be working frequently with clients so youll need to build strong relationships with them. Likewise youll need to be proactive and engaging; and make sure that the clients expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

Keeping an eye on budget and contracts

Do you have a solid background in finance management As the person in charge you will take care of the sitesfinancial part of your job is to coordinate with vendors and suppliers and make sure that they deliver quality work practices according to the contract and at the right cost.

Promoting teamwork across the board

At JLL we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts If so then you are what were looking this role you will support our peoples growth and development through effective training and coaching sessions. Likewise youll promote a culture that upholds the I am JLL core behaviours and fosters teamwork cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated and that trust and work ethics prevail among members.

Sound like you To apply you need to be:

Competent and goal-driven

Do you have five to eight years experience of managing a property If so you will be a perfect fit for the role. Likewise an experience in managing commercial contracts and budgets may just help you land this job. Youll also need to be a goal-oriented individual whos an ace in health and safety requirements vendor management and property technical systems management

Organised and analytical

Were looking for a self-motivated and quick-thinking personnel who can solve problems using quantitative methods and holistic approaches. Likewise were on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.

Engaging and professional

A passion for excellence is what makes a great Manager. Well need someone who can do more than the bare minimum to meet our clients this role youll also be working with different kinds of people so youll need to be an expert in handling them professionally. Likewise youll need to effectively manage train and inspire the team to always do better. Youll also need to take the time to listen to your people to create better work impact.

What you can expect from us

At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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