Strategy Development Manager
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Job Summary
Looking for a new challenge
Take a look at our current vacancies. If you see a vacancy that is right for you we encourage you to apply!
Strategy Development Manager
Join a team wherePurposedrives everything we doAmbitionfuels our growthTrustbuilds our foundation andRespectshapes our culture.
Were not just hiring were inviting you tobuild the futurewith us. If youre curious driven and ready to leave your mark this is your invitation to make your next move.
Contract: permanent
Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: from 75850
Location: London Docklands
Reporting to: Head of Strategic Planning
By joining our team youll enjoy the best of both worlds hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
Join our community This is a great opportunity to learn about the Financial Ombudsman and the work that we do. Us:
The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.
What Youll Do:
As Strategy Development Manager youll play a pivotal role in shaping and delivering the Financial Ombudsman Services strategic priorities. Youll lead the development implementation and evaluation of our organisational strategy working closely with senior leaders and cross-functional teams to ensure our long-term objectives are met. Your work will involve facilitating strategy workshops driving complex strategic projects and producing key strategic communications including board papers and contributions to annual and budget reports.
Youll also be responsible for co-ordinating internal and external research and analysis to inform our strategic direction ensuring our strategic narrative is consistently reflected across corporate publications. Collaboration is central to this role as youll engage with stakeholders across and beyond the organisation to support the definition and communication of our strategy and priorities.
To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:
Minimum Criteria
Proven experience in strategic planning operational planning or corporate strategy development within a complex organisation.
Demonstrable track record of leading and delivering cross-functional projects or programmes working with senior stakeholders.
Experience preparing strategic board papers or similar corporate publications showing ability to synthesise and present complex information.
Proficiency in using strategic planning tools software and data analysis methods to support evidence-based decision-making.
It would also be nice for you to have or What youll bring
Ability to cut through complex data and apply an analytical mindset to generate clear actionable insights for strategic decision-making.
Strong communication and influencing skills with the ability to engage stakeholders at all levels and drive strategic recommendations forward.
Effective project management and organisational abilities ensuring initiatives are delivered on time and within scope.
A collaborative approach to stakeholder engagement both internally and externally to support the development and implementation of strategy.
Why Youll Love Working With Us:
We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: remote hybrid or in-office We also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us: Lets Make This Easy. Applications need to be submitted by 23:59 Friday 16th January 2026 Successful candidates will be invited to a telephone call with a member of the Talent Acquisition Team. Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process. Please note to apply for a vacancy internally you must have successfully passed probation and have no live warnings or development plans in place The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more miss out be part of the journey and take advantage of this opportunity. Authenticity of applications To ensure a good candidate experience we do not use AI tools for our screening process. As such we value authentic personal applications. Good luck with your application.
Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
The Financial Ombudsman Service is a free, fair and easy-to-use service that settles complaints between consumers and businesses that provide financial services.
