Engagement Associate
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and personable Engagement Associate to join a leading business services provider in Riyadh KSA. The ideal candidate will play a key role in supporting local operations ensuring seamless daily activities and delivering an exceptional client experience. This role requires strong interpersonal skills attention to detail and a proactive customer-focused mindset.
Key Responsibilities:
- Welcome and assist clients and visitors with professionalism and warmth.
- Build and maintain strong client relationships.
- Oversee daily operational tasks to ensure service excellence.
- Provide a superior customer-centric experience at all touch points.
- Maintain a high level of alertness and professionalism at the reception/front desk anticipating client and guest needs.
- Handle telephone calls in a professional and efficient manner with a clear positive tone.
- Manage client check-in and check-out processes.
- Engage in up-selling and cross-selling opportunities to maximize revenue.
Requirements:
- Previous experience in hospitality real estate or customer service.
- Strong communication and organizational skills.
- Detail-oriented with the ability to multitask effectively.
- Proactive polished and professional demeanor.
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
We are a trusted management consulting firm with a key focus on Search and Advisory solutions. Our purpose is to engage with leading organizations and support their human capital needs. We understand the challenges that our clients face while filling a vacancy and our candidates who s ... View more
