Platform Engineer (ServiceNowECP)

Join Peraton in advancing the safety efficiency and modernization of the National Airspace System (NAS) through the FAAs Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration Peraton helps deliver the systems and services that keep our nations skies safe and connected.

Were looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the worlds most vital transportation infrastructures working alongside leaders in aviation engineering data science and systems integration.

At Peraton you wont just support the mission youll define it.

Join a team dedicated to protecting the safety and integrity of U.S. air travel. Peraton is seekinga Platform Engineer to design configure integrate and support ServiceNow and Enterprise Cloud Platform (ECP) capabilities for programs aligned to the Federal Aviation Administration (FAA). This role is responsible for ensuring platform reliability scalability security and alignment with FAA operational cybersecurity and governance ideal candidate brings strong hands-on experience with ServiceNow platform engineering automation and integrations and is comfortable operating in a mission-critical compliance-driven environment supporting aviation operations and modernization initiatives.

In this position you will:

• Design configure and support ServiceNow modules including ITSM ITOM CMDB Asset Management Change Incident and Request Fulfillment.
• Engineer and maintain Enterprise Cloud Platform (ECP) services that support scalable secure and highly available operations.
• Implement and manage platform integrations using REST/SOAP APIs MID Servers and data connectors.
• Ensure CMDB integrity discovery accuracy and configuration management best practices.
• Develop and support automation workflows scripts and orchestration to improve service efficiency and reliability.
• Collaborate with cybersecurity teams to implement access controls logging monitoring and compliance requirements.
• Support platform upgrades patches releases and feature deployments with minimal operational disruption.
• Troubleshoot and resolve platform performance integration and availability issues.
• Maintain technical documentation SOPs and configuration baselines.
• Participate in change management release planning and platform governance reviews.
• Support audit readiness ensuring platform configurations align with FAA RMF and NIST requirements.
• Provide Tier 3 engineering support and guidance to platform administrators and operations teams.

Why This Role Matters

FAA programs rely on resilient well-governed enterprise platforms to manage IT services workflows assets and operational data. As a Platform Engineer your work enables consistent service delivery automation and visibility across the FAA enterprise. You ensure that ServiceNow and cloud platform capabilities support operational readiness compliance and modernizationhelping the FAA respond faster operate smarter and maintain continuity across the National Airspace System (NAS).

Basic Qualifications:

• U.S. Citizenship Required.
• Must have the ability to obtain / maintain a Public Trust clearance.
• Bachelors degree and 8 years of experience or Masters degree and 6 years or Associates degree and 10 years experience or HS diploma/equivalent and 14 years experience.
• Experience supporting ServiceNow and Enterprise Cloud Platforms (ECP).
• Hands-on experience with ServiceNow configuration workflows business rules UI policies and scripting.
• Experience with platform integrations APIs and middleware components.
• Understanding of ITIL-based service management processes.
• Familiarity with RMF NIST 800-53 and federal compliance controls as they relate to enterprise platforms.
• Experience supporting cloud or hybrid environments (AWS Azure GovCloud or equivalent).
• Strong focus on platform stability security and performance.

Preferred Qualifications:

• Exposure to FAA programs or NAS systems.

• Experience supportingfederal aviation or other regulated environments.

• Degree in Information Systems Cloud Engineering or Cybersecurity.
• ServiceNow certifications such as Certified System Administrator (CSA) Application Developer or Implementation Specialist.
• Experience with ServiceNow ITOM Discovery Service Mapping or Event Management.
• Familiarity with DevSecOps practices CI/CD pipelines and infrastructure automation.
• Experience supporting FAA DOT or other federal enterprise platforms.
• Knowledge of Zero Trust architectures and secure platform design principles.

#BNATC

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.