GM-Experienced Service Consultant Service Advisor
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Job Location:
West Union, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Why Top Advisors Choose Scenic Chevrolet
At Scenic Chevrolet our service department is built on trust transparency and teamwork. Were looking for an experienced Service Consultant/Advisor with GM experience who takes pride in delivering an exceptional customer experience while maximizing service opportunities. If you know GM processes value a strong shop flow and want to work where your expertise is rewarded this is the opportunity for you!
What Youll Do
Serve as the primary point of contact for service customers from write-up to delivery
Accurately document customer concerns and recommend services using GM guidelines
Communicate clearly and professionally with customers technicians and management
Review multi-point inspections and present maintenance and repair options confidently
Manage repair orders efficiently to maximize customer satisfaction and throughput
Follow up with customers to ensure a positive service experience and build loyalty
What Success Looks Like
Consistent CSI performance and repeat customer relationships
Accurate well-documented repair orders with minimal rework
Strong service sales driven by trust and clear communication
Seamless collaboration with technicians and service leadership
What Were Looking For
Must-Haves
Previous Service Advisor/Consultant experience
GM dealership experience strongly preferred
Working knowledge of GM service processes maintenance schedules and warranty
Strong communication organization and time-management skills
Professional appearance and customer-first mindset
Valid drivers license and clean driving record
Nice to Have
Experience with GM systems (Dealertrack DMS GlobalConnect Dealerlogix etc.)
Proven track record of meeting or exceeding service sales goals
What Scenic Chevrolet Offers
Competitive pay with strong earning potential (salary commission structure)
Medical dental vision and 401(k) benefits
Paid training and ongoing professional development
Stable well-established dealership with steady service volume
Supportive leadership and a team-oriented service department
Opportunities for long-term career growth within the dealership
Ready to Take the Next Step
If youre an experienced GM Service Advisor who values professionalism structure and growth Scenic Chevrolet wants to hear from you! Join a dealership where your experience matters and your performance is rewarded. Apply today!
Required Experience:
Director
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
*****STRONGEST PAY PLAN IN THE UPSTATE****** RESPONSIBILITIES Attend weekly sales meeting Respond to internet sales leads within 10 minutes Assist customers o...
