Tour Assistant, Alcatraz Night Tour (Term-limited w benefits)

Golden Gate National Parks Conservancy

Job Location:

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Tour Assistant Alcatraz Night Tour

Organization Description:

Since 1981 the Golden Gate National Parks Conservancy (the Parks Conservancy) has served as the nonprofit partner of the National Park Service collaborating with the Presidio Trust partners donors and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument Fort Point National Historic Site Alcatraz Island Crissy Field Mori Point Lands End and the Presidio of San Francisco.

The Parks Conservancy engages at the intersection of national park sites local communities social justice and climate resilience. Collaborating with partners our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders caretakers ambassadors and educators all working to connect people to parks in support of our vision Parks for All Forever. Join us.

Department Description:

The Visitor Programs and Services Department provides fee-based interpretive programs and other services to visitors in the Golden Gate National Recreation Area.

Position Overview:

The Golden Gate National Parks Conservancy is seeking a Tour Assistant for the Alcatraz Night Tour and Alcatraz Behind the Scenes tour for a project-term limited position from mid-February 2026 through early November 2026.

This is a 40-hour per week project term-limited position with benefits. This position is an excellent pathway for openings within the Alcatraz Night Tour as an Historical Interpreter as well as a great starting point for a National Park Service Ranger career.

The work schedule during the training period in mid-February until early March is Tuesday-Saturday 11am-7pm. From early March through early November 2026 the work schedule is Tuesday-Saturday 2:10-9:45 pm and includes any holidays that fall within the schedule excluding July 4th. Holiday work is paid at double time.

Essential Functions and Responsibilities:

Welcome guests arriving on Alcatraz for the Behind the Scenes Tour and the Night Tour
Accompany guests and tour leader on 1.5-2 hour Behind the Scenes Tours ensuring visitor safety and comfort and protection of Islands natural and cultural resources
Answer visitor questions about tour experience and Island history while walking around the island or at assigned indoor or outdoor locations
Deliver live boat narrations about Alcatraz history for visitors coming to the Night Tour
Deliver cell door demonstrations and/or short programs about Island history when sufficiently knowledgeable (training and coaching provided)
Assist National Park Service and visitors in medical/emergency situations (no medical training necessary)
Other duties as assigned

Knowledge Skills and Abilities:

Excellent customer service skills
Good public speaking skills
Genuine desire to work daily with large numbers of park visitors from all around the world
Willingness to work flexibility and cooperatively as part of a team
Demonstrated history of excellent attendance record at past jobs
Willingness to wear a Parks Conservancy uniform

Education and/or Experience:

Minimum of high school diploma or GED

Health and Safety:

It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.

Physical Requirements and Work Environment:

Walking up and down the equivalent of a 13-story building several times per shift
Standing and walking for extended periods of time particularly while assisting the 1.5-2 hour Behind the Scenes Tour
Being outdoors frequently in all weather conditions and indoors in non-centrally heated buildings (warm waterproof uniform clothing provided)
Extensive talking: interacting with visitors while providing information answering questions and potentially giving short history talks
Taking a 15-minute ferry ride each way in all weather conditions

Pay Rate/Benefits: $23.00 per hour (Grade 12) 40 hours per week. Benefits include medical dental and vision plans (free for employee and family) retirement plan (3% non-elective employer contribution) up to 3 weeks of vacation time plus Federal holidays personal and sick days Employee Assistance Program employer-matched Commuter Program employee discounts and more.

Application Deadline Date: January 20 2026

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment placement and promotions are conducted without regard to an individuals race color religion sex national origin age physical handicap veteran status or sexual orientation or any other classification protected by Federal State and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Required Experience:

Junior IC

Tour Assistant Alcatraz Night TourOrganization Description:Since 1981 the Golden Gate National Parks Conservancy (the Parks Conservancy) has served as the nonprofit partner of the National Park Service collaborating with the Presidio Trust partners donors and the community to support the Golden Gate...