Digital Messaging QA Production Analyst

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance including top-selling collections for fine fragrance mist body lotion and body cream 3-wick candles home fragrance diffusers and liquid hand soap.

Job Title: Digital Messaging QA Production Analyst

Location: Columbus OH 43230

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Remote

JOB DESCRIPTION

Overview

The Digital Messaging QA Production Analyst is an analyst-level role within the Digital Commerce Operations team responsible for executional quality and deployment readiness across Email Push and SMS channels.
This role ensures accuracy compliance and operational readiness for high-volume campaigns by performing detailed QA across front-end content back-end configuration and deployment setup.
This position requires hands-on Salesforce Marketing Cloud (SFMC) experience and a strong understanding of where and how to validate campaigns prior to send.
The analyst partners closely with Operations Marketing Creative Merchandising CRM and Product teams to ensure campaigns are accurate validated and ready for deployment.

Key Responsibilities

Perform end-to-end QA for Email Push and SMS campaigns including front-end content back-end configuration and deployment readiness.
Validate campaign setup within Salesforce Marketing Cloud (SFMC) including where to review configuration targeting personalization and deployment settings prior to send.
QA deployment readiness to ensure all required steps have been completed before launch.
Review and validate creative assets copy calls-to-action links and promotional language across channels.
Ensure click-throughs dynamic content and personalization logic function as intended.
Own and maintain PR and QA documentation from initial execution through final approval and deployment.
Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent.
Communicate cross-functionally with Creative Merchandising CRM Product and Digital teams to resolve QA issues and ensure executional accuracy.
Document QA findings clearly and consistently to support auditability and operational transparency.
Support high-volume fast-paced campaign execution while maintaining a high bar for accuracy.

Minimum Qualifications

Bachelors degree or equivalent professional experience.
3 4 years of hands-on Salesforce Marketing Cloud (SFMC) experience (required).
3 4 years of experience in digital messaging QA email operations or production roles.
Strong understanding of deployment QA - where to look what to validate and how to identify issues prior to send.
Working knowledge of HTML with the ability to read and identify errors.
Strong attention to detail and ability to stay focused for extended periods.
Highly organized with excellent time management skills.
Comfortable working in a high-volume deadline-driven environment.
Strong written and verbal communication skills.
Ability to collaborate effectively across cross-functional teams.
Adaptable and comfortable with changing priorities and last-minute updates.

Preferred Qualifications

Experience with Airship (Push)
Experience with Attentive (SMS)
Experience QAing Push and SMS campaigns
Familiarity with Smartsheets or similar project management tools
Experience with Litmus
Basic HTML coding experience
AMPscript familiarity
Experience with analytical tagging for marketing tracking and reporting

Role Level & Compensation Alignment

This role is scoped as an Analyst-level position focused on QA ownership executional excellence and deployment readiness across Email Push and SMS channels.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance including top-selli...