Guest Service Associate Housekeeping
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Job Location:
Monthly Salary:
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Join our team as a Guest Service Associate - Housekeeping at ibis Kochi City Centre !
Were looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
- Clean and maintain guest rooms public areas and back-of-house spaces to the highest standards of cleanliness and hygiene
- Respond promptly and professionally to guest requests and concerns
- Restock guest room amenities linens and supplies as needed
- Inspect rooms and public areas for cleanliness maintenance issues and safety hazards
- Collaborate with other departments to ensure seamless guest experiences
- Assist in deep cleaning and special projects as assigned
- Maintain accurate records of cleaned rooms and inventory
- Adhere to all safety and sanitation protocols
- Report any maintenance issues or safety concerns to the appropriate personnel
Qualifications :
- Bachelors degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred
- Strong attention to detail and commitment to cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Effective time management and organizational abilities
- Good communication skills in English; knowledge of additional languages is a plus
- Problem-solving skills to address guest concerns efficiently
- Physical stamina to perform cleaning tasks throughout the shift
- Knowledge of cleaning products and procedures
- Flexibility to work various shifts including weekends and holidays
- Ability to work both independently and as part of a team
- Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Electro Mechanical
- General Insurance
- AECOM
- Export Sales
- Accident Investigation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
