Hotel Supervisor
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Supervise train evaluate work performance and administer counseling for
staff members.
Prepare the weekly work schedule and maintain time and attendance records.
Respond quickly and accurately to guest inquiries regarding hotel procedures and
property information.
Resolve customer complaints or disputes.
Able to perform duties of a Hotel Clerk as needed.
Possess knowledge of room rates types availability hotel policies and procedures.
Utilize computer system for various front desk and office procedures.
Maintain strict accountability of guest coupon books.
Ensure departmental adherence to applicable company and regulatory policies.
Other related projects and/or duties as assigned by management
Qualifications :
Three (3) years of experience as a front desk clerk. Supervisory experience
preferred.
Able to use the companys software systems for hotel management etc.
Must have excellent customer service communication and interpersonal skills.
Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Accounts Receivable
- Customer Service
- Accounting & Finance
- Financial Situation
- Custtomer Relationship
- Product Knowledge
- Communication
- Customer Accounts
- Financial Risk Assessment
- Financial Risk Analysis
- Risk Control
- Payment Method
- Financial statement
- Business Relationships
- Accounts Payable
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
