Director of Projects and Facilities Management

• Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
• Motor Vehicle Services: Manage commercial and residential vehicle registration issue license plates and handle vehicle title transfers including the collection of associated fees.
• Voter Registration: Oversee voter registration within the county issue voter registration certificates and maintain an accurate voter registration roll.
• Additional Revenue Collection: Collecting certain fees fines and revenues related to permits or state mandates depending on the countys needs.

• Identify areas for logistical or facility improvement. Analyze develop and present possible avenues for improvement to senior leadership.
• Project manage (budget scope deadlines deliverables communication reporting) special or improvement projects such as space planning facility renovation office moves small capital improvements inventory management security processes mail and operations processes or other processes identified by the incumbent or senior management.
• Act as the primary contact point for stakeholders other county departments and vendors involved in project development implementation oversight and usage.

• Evaluate existing facilities and operational processes to identify inefficiencies bottlenecks and areas for enhancement.
• Apply Lean Six Sigma or other process improvement methodologies to streamline workflows reduce waste and improve overall operational efficiency.
• Lead and facilitate process standardization initiatives using data analysis to make informed recommendations to senior leadership.
• Develop and implement solutions which may include adopting new technologies revising workflows or improving processes.
• Establish key performance indicators (KPIs) to measure the success of improvements and track progress reporting results to senior leadership.

• Supervise all Distribution Center (DC) Warehouse and mailroom employees ensuring efficient workflow and adherence to policies.
• Develop and implement logistics strategies to optimize storage distribution and mail processing.
• Maintain warehouse and mailroom inventory and oversee the handling of incoming and outgoing shipments.
• Ensure compliance with safety and security protocols within the warehouse and mailroom operations.

• Serve as HCTOs representative for matters related to HCTO facilities responsible for safe efficient and compliant operations across branches warehouse and administrative offices.
• Develop and own the Facilities Management Plan (policy standards and playbooks) including preventive maintenance (PM) schedules work-order SLAs and service level agreements with internal teams and vendors; manage the CMMS (e.g. TOBIE) to track work orders PM completion asset lifecycle and costs. Oversee routine maintenance and repair activities to ensure workplace functionality and compliance with regulations
• Coordinate with Engineering on testing inspections and corrective actions maintain compliance with FMO OSHA ADA environmental (EHS) and other applicable codes/permits.

• Collaborate with the Financial Services team to ensure that annual maintenance fees are tracked and timely paid.
• Maintain relationships with USPS to ensure timely and efficient mail services.
• Collaborate with the Financial Services team to ensure that payments to vendors for facilities projects mail and other logistics-related expenses are tracked and timely paid.

• Support the Chief Administrative Officer for the HCTOs Continuity of Operations (COOP) plan if or when activated.
• Participate in emergency management operations as a Tier 1 Essential Employee and be available for after-hours response during unusual or emergency situations.
• Recommend and implement approved organizational process or policy changes as needed to improve operational efficiency.
• Prepare and review operational reports and schedules to ensure accuracy and effectiveness.
• Maintain the Facilities Emergency Plan in alignment with COOP/IMT; ensure facilities-specific emergency procedures shut-down/start-up checklists and post-incident assessments are current and trained.
• Set departmental goals and deadlines in alignment with HCTO priorities.
• Plan administer and control budgets for contracts equipment and supplies.

• Prepare the annual facilities capital plan (renewals replacements renovations moves maintenance compliance-driven fixes) that prioritizes needs risks cost and service impacts
• Own the inspection calendar (FMO elevators backflow boilers life-safety ADA) and corrective action close-outs; maintain documentation for audits and public records.

• Act as the Tax Office liaison to Harris County law enforcement agencies to support security needs for Tax Office facilities outreach events and other special events.
• Serve as the point of contact for Tax Office security initiatives including maintaining data sets generating weekly reports and managing security systems and cameras.
• Integrate facility security risk assessments (lighting cameras access control incident trends) into the FM audit cycle; prioritize mitigations and track completion.

• Perform other duties as assigned to support the mission and operations of HCTO.

Education & Experience:

• Bachelors degree in Business Administration Engineering Construction Management Facilities Management or a related field.
• 5-7 years of experience in project management and process improvement with a focus on facilities construction projects or a related operational leadership role.

• Strong leadership and team management skills with the ability to oversee multiple teams and projects.
• Knowledge of facilities maintenance and construction project coordination.
• Proficiency in budgeting and financial coordination related to logistics and facility operations.
• Strong analytical problem-solving and critical thinking skills and the ability to work in a fast-paced environment.
• Exceptional communication leadership and interpersonal skills with the ability to influence and collaborate effectively with diverse stakeholders.
• Proficiency in project management software and tools.

Education:

• Certification in Project Management (PMP) or Lean Six Sigma is preferred.

Work Location:

• 1001 Preston St. Houston Texas 77002

Work Environment:

• Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices Harris County and community facilities both outdoors and indoors.

• Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions may be required.
  
  

Physical Demands:

• This role is a standard office role that requires remaining stationary for long periods of time.

• At times boxes or equipment must be transported weighing up to 30 lbs.

• It may at times involve long periods of standing walking bending reaching stretching climbing lifting or similar activities (e.g. filing delivering sorting).

• Regular application of basic skills (calculator keyboard hand tools eye/hand coordination).
  
  

Hours:

• Mon-Fri 7:45 am - 4:45 pm

• Some overtime hours are required on weekdays and weekends

• May require attendance at outside training seminars and/or conferences

Open Until Filled / Reviewing Applications on a Rolling Basis