Consultant- Dynamics 365 SCM Functional

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Inviting applications for the role of Consultant- Dynamics 365 SCM Functional

Consultant will lead and manage integration-focused implementations and enhancement projects within the D365 Finance & Operations (F&O) environment.
The Dynamics 365 SCM Functional Consultant will lead the design implementation and optimization of complex Supply Chain solutions for global enterprises. The role requires deep functional expertise across SCM modules strong stakeholder management and experience delivering multi-legal entity multi-country implementations in manufacturing and distribution environments.

KeyResponsibilities

• Lead end-to-end implementation of Dynamics 365 SCM across multiple countries legal entities and business units
• Drive solution design workshops business process mapping and fit-gap analysis with global stakeholders
• Configure and deploy core SCM modules including:
  • Inventory Management
  • Procurement & Sourcing (P2P)
  • Sales & Distribution (O2C)
  • Warehouse Management (WMS)
  • Master Planning / MRP
  • Production Control (Process / Discrete / Lean)
• Design and validate global templates and localized rollouts
• Ensure compliance with country-specific regulatory tax and localization requirements
• Collaborate with Technical Integration and Data teams on:
  • EDI / Logic Apps / Power Platform integrations
  • Data migration (DMF) and master data strategy
  • ISV solutions (e.g. ExFlow TMS WMS add-ons)
• Support UAT Cutover Go-Live and Hypercare
• Provide leadership during managed services L2/L3 support and transition from incumbent vendors
• Mentor junior consultants and contribute to Genpacts Dynamics SCM capability building
• Support pre-sales solutioning and RFP responses when required

Qualification we seek in You!

Minimum Qualification:

Bachelors degree in related discipline

Functional Expertise

• Strong hands-on experience with Microsoft Dynamics 365 SCM
• Deep knowledge of end-to-end supply chain processes
• Experience with complex customizations and integrations
• Exposure to AX 2012 to D365 upgrade programs is a plus

Global & Industry Experience

• Proven experience delivering multi-country/global rollouts
• Experience in Healthcare Manufacturing CPG Retail Beverage or Distribution industries
• Ability to manage cross-cultural stakeholders and global timelines

Delivery & Consulting Skills

• Strong analytical problem-solving and documentation skills
• Excellent communication and client-facing abilities
• Experience working in Agile / Hybrid delivery models
• Ability to work in fast-paced transformation programs

Preferred Qualification:

• Microsoft Dynamics 365 SCM certifications
• Experience with Power Platform reporting and analytics
• Exposure to ERP managed services and AMS transitions
• Prior experience in Genpact / Tier-1 SI / Global consulting firms

Soft Skills:

• Strong analytical problem-solving and documentation skills.

• Excellent communication and stakeholder management abilities.

• Ability to work independently in a global support model (onsite-offshore coordination).

• Microsoft Certified: Dynamics 365 Finace Functional Consultant Associate or Supply Chain Management Functional Consultant Associate preferred.

• ITIL Foundation certification is an added advantage.

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everythingwe build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Letsbuild tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process jobapplicationsand applicantsare not required topay toparticipatein our hiring process in any other way. Examples of suchscamsincludepurchasinga starter kit paying to apply orpurchasingequipment or training.