Tamayyaz - Receptionist - Saudis Only and with third language
Share
Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly competent and serviceoriented Guest Service Agent (GSA) to join our Front Office team. As the primary point of contact for our guests you will be responsible for ensuring exceptional service and creating positive experiences that align with our organizations standards.
- Professionally greet and checkin guests ensuring a seamless and efficient arrival process
- Address guest inquiries requests and complaints with utmost professionalism and urgency
- Execute checkout procedures including accurate billing and secure payment collection
- Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly
- Maintain comprehensive knowledge of hotel services local attractions and events to provide accurate information
- Manage reservations room allocations and special requests with precision and attention to detail
- Uphold the highest standards of organization cleanliness and presentation at the front desk area
- Perform essential administrative tasks including generating reports and maintaining accurate records
- Collaborate effectively with team members to consistently deliver superior service standards
- Strictly adhere to all hotel policies procedures and safety protocols
Qualifications :
- Diploma or degree in Hotel Management or related field with customer service experience (hospitality industry preferred)
- Excellent communication interpersonal and problemsolving skills
- Proficiency in hotel management software (Opera preferred) and Microsoft Office suite
- Ability to multitask and work efficiently in a fastpaced environment
- Fluency in English; knowledge of additional languages is a plus
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Anti Money Laundering
- Marketing & Sales
- Construction Equipment
- Biomedical
- Air Conditioning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
