Strategy & Operations Manager

Toronto - Canada

Yearly Salary: $ 120000 - 140000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named five years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia British Columbia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .

About the role:

We are on a mission to build a world-class team that drives innovation growth and excellence. As we scale rapidly we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear actionable strategiesowning reporting frameworks and cross-functional execution that drive funnel conversion margin expansion and inventory efficiency across the retail wholesale and export this position youll turn market data into the playbooks that drive growthsharpening our conversion engine informing smarter day-0 pricing and aging rules and steering inventory and disposition choices for maximum value. Youll own the reporting cadence and strategic projects that keep executives aligned ensuring insights become action and our 12-turn margin-expansion targets stay on short youll serve as the strategic bridge between analytics and execution.

What youll do:

Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts actively tuning conversion for both offer volume and vehicle spread.
Spread & Margin Waterfall Feedback Loop: Track expected realized and remaining spread reconditioning costs and front-end margin feeding those insights back into pricing models for continuous improvement.
Retail Pricing & Aging Framework: Develop day-0 pricing and aging rules that balance days-to-sell forecasted spread recon estimates and bidask adjustments to maintain a 12 inventory turn while maximizing margin.
Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data factoring in expected turn and Clutch GPU (gross profit per unit) performance.
Disposition Decision Logic: Define data-driven routing rules for Wholesale Retail and Export to maximize vehicle value.
Operating Rhythm & Strategic Projects: Run business reviews OKR tracking and cross-functional initiatives from concept through execution.

What were looking for:

Education: Minimum High school diploma or equivalent
Experience: 3 years of experience in strategy/management consulting investment banking corporate development or 3 years at a high-growth technology company in a BizOps or pricing operations role.
Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
Analytical mindset (good with the numbers) execution-driven attitude (not afraid to roll up your sleeves and get your hands dirty).
Excellent communication and interpersonal skills with the ability to build relationships and work effectively across teams and levels of the organization.
Experience in a high-growth fast-paced and operationally intensive environment.
Experience or interest in auto and/or consumer financing is a bonus - but you can expect to learn on the job.

Why youll love it at Clutch:

Autonomy & ownership opportunity to build your process and influence the company workforce and at every level.
Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
Youll have a broad and direct ownership over Field of work during a phase of rapid growth.
We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
Above market health & dental benefits.

Employment Type:

New Permanent Full-Time

Compensation & Benefits:

Salary Range: $120000 - $140000 annually
Benefits: Comprehensive benefits plans include healthcare dental care vision care prescriptions life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
Pay decisions reflect objective criteria: skills performance market benchmarking responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .

Required Experience:

Manager

About Clutch:Were on a mission to reinvent the way people buy sell and own cars. Are you gameClutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the ...