Guest Service Agent
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Assists greets and welcomes guests by responding to their inquiries and needs and provides services aligned with hotel standards.
- Helps check in and check out guests with efficiency and accuracy of data and billing
- Ensures presence on the reception desk and coordinates with different departments depending on guests needs.
Qualifications :
- Graduate of a degree in Hospitality Management or any related field is an asset.
- Minimum of one (1) year of relevant experience in guest services is an advantage.
- Excellent verbal and written communication skills service-oriented and a keen sense of detail.
- Proficiency in relevant software such as Microsoft applications and Opera property management software.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
