Senior Director, Product Management- Federal

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The worlds largest businesses critical infrastructure organizations and government agencies rely on Zscaler to secure users branches applications data & devices and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We champion an AI Forward People First philosophy to help us accelerate and innovate empowering our people to embrace their potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for a Sr. Director Product Management to lead our Federal initiative. This role is hybrid in our San Jose CA office three days a week reporting to the VP Product Management within the Product Management department. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention visibility scalability and business enablement. Join us to make your mark on the planning and product roadmap at the forefront of the worlds cloud security leader.

What youll do (Role Expectations)

• Partner with Sales and Compliance teams to understand the needs of the public sector and shape product development and delivery roadmaps

• Write detailed product vision specifications and business strategies to align cross-functional teams

• Drive requirements and go-to-market strategies for Sovereign cloud solutions in collaboration with engineering sales and cloud operations

• Prioritize federal business requirements with Product Management leadership to support roadmap goals

• Advocate for the needs of federal customers while providing feedback to internal stakeholders including product and engineering teams

Who You Are (Success Profile)

• You thrive in ambiguity. Youre comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedbackknowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What Were Looking for (Minimum Qualifications)

• U.S. citizenship is required for this position due to the nature of the customers assigned to this role

• 10 years of Product Management experience including 3 years in the U.S. federal market preferably in SaaS or Cybersecurity

• Familiarity with federal certification programs such as FedRAMP DoD IL4/IL5 and data sovereignty requirements in regulated spaces

• Proven expertise with SWG ZTNA Proxies Firewalls VPN data path technologies and a strong understanding of protocols such as TCP UDP HTTP DNS and SSL

• Exceptional written and verbal communication skills with experience in customer-facing roles and collaborating across cross-functional teams

What Will Make You Stand Out (Preferred Qualifications)

• Leadership experience or certifications related to SaaS or governmental cybersecurity requirements

• Understanding of cloud security certifications frameworks and data sovereignty in regulated spaces

• Experience working in fast-paced environments using project management and tracking tools

#LI-Hybrid

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.