Service Segment Director

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

This role will lead the development of segmentfocused commercial strategies that align customer needs with product and sales priorities. The role drives solution integration crossfunctional collaboration and the successful launch of new offerings. It also oversees field marketing strategy strengthening regional market presence through targeted campaigns customer engagement programs and KOL partnerships. Also this role will be responsible for the sales training.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition turn ideas into world-changing realities and join an organization where every voice makes a difference and every difference builds a healthier world.

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Job Description

Roles and Responsibilities

Lead segment insights and commercial strategy by deeply understanding customer needs across different segments and driving the transition from IBbased selling to accountbased selling model that accelerates business growth.
Partner closely with the Product organization to gain a strong understanding of solution offerings and ensure the team can effectively integrate products and services into comprehensive customercentric solutions.
Collaborate with Sales leadership to translate customer and account needs into tailored solution packages enabling the team to support strategic opportunities and improve win rates.
Provide strategic leadership to a crossfunctional team managing diverse customer account scopes ensuring alignment performance and capability development.
Serve as the segment focal to the Product team delivering structured feedback to influence offering design and ensure solutions meet evolving customer needs.
Drive execution of new offerings in partnership with Sales ensuring successful launch adoption and market penetration.
Work with Marketing to develop and execute segmentspecific promotional strategies including customer engagement events regional promotion and solution showcase activities.
Enable Sales capability building by training new sales team members on solution offerings service products and value propositions.
Support Regional Sales Managers in developing and executing regional commercial strategies aligned with segment priorities.
Lead engagement with regional Key Opinion Leaders (KOLs) and oversee the establishment and management of show sites to strengthen market influence and customer trust.

Required Qualifications

Bachelors degree in a medical or related field; advanced degree preferred.
10 years of experience in clinical marketing product marketing commercial strategy or a related function within the healthcare or medical technology sector.
Deep understanding of customer needs from both clinical and operational perspectives.
Strong commercial acumen with proven influencing skills and the ability to drive crossfunctional alignment.
Excellent oral and written communication skills; strong analytical thinking and structured process orientation.
Demonstrated success collaborating with Sales Product and Marketing teams with strong English communication capability.
Proven track record of building customer relationships and delivering customercentric solutions.
Motivational leader with a selfstarter mindset strong ownership and a collaborative teamoriented approach.
Commitment to Inclusion and Diversity in leadership and decisionmaking.

Desired Characteristics

Strategic thinker with the ability to translate market insights into actionable commercial strategies.
Strong executive presence and ability to influence senior stakeholders.
Experience leading teams through transformation or commercial model evolution.
Ability to thrive in a dynamic fastpaced environment with shifting priorities.
Passion for innovation customer value creation and continuous improvement.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

Required Experience:

Director

Job Description SummaryThis role will lead the development of segmentfocused commercial strategies that align customer needs with product and sales priorities. The role drives solution integration crossfunctional collaboration and the successful launch of new offerings. It also oversees field market...