Service Coordinator
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Our company Closet Factory is the custom storage solution authority serving the need for customized space organization throughout the home. We design sell and install custom closets home offices garages home theaters pantries bookshelves and more around our customers needs. We have been in business for almost 42 years and have locations across the country. The Knoxville area has been open for 2 years and is experiencing significant growth in both core and retail partner business.
Our mission requires robust sales production installation and front office functions. The Service Coordinator is in a unique position totie these critical functions office is fast-paced and dynamic requiring flexibility and the ability to multitask. There is a high level of responsibility synchronizing business sales production and installation functions to meet customer needs. You will handle multiple items simultaneously in a professional and courteous manner. Closet Factory fosters a Team oriented atmosphere where challenges are handled as a group. Clients need to be handled with care so we are looking for those individuals with great customer service skills.
Job Benefits:
Industry leading training
Paid time off
Some telework potential
Salary or hourly options will be available
Subsidized medical benefits
Duties and Responsibilities:
Manage customer appointment schedules for Sales Service Calls and Installations
Collaborate closely with Production on required lead times
Execute and track ordering functions for customer projects
Run Payroll in Quickbooks
Manage client appointments
Train new Designers on paperwork processing
Input data in Salesforce software
Responsible for initial problem resolution for clients
Maintain customer database
Collect/process payments from clients
Manage payment/lead requirements for Lowes and Costco clients
Run Franchise royalty reports
Required Qualifications:
Good organization skills
Be on time
Computer skills including Microsoft Office
Quickbooks accounting/HR/payroll software
SALARY: $17-30/hrdepending on the level of experience and education.
If you are energetic upbeat & willing to learn this may be the place for you. We recognize people as our most valuable asset and will train you to excel in your position. A future with Closet Factory has never been brighter. We value and incentivize our personnel! If you are thinking about taking the next big step in your career this may be the opportunity you have been waiting for.
Closet Factory - Knoxville is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and the needs of the business.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Closet Factory is the custom storage solution authority serving the worldwide need for customized space organization throughout the home. We design, sell and i...
