Business Intelligence Analyst

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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At the CBC we all have a story to tell. Whats yours

If you share our passion for storytelling Canada and having a positive impact on your community CBCs Digital Strategy and Product team is where you want to be!

CBC serves one of the countrys largest digital audiences and one of the few that is built and owned in Canada by Canadians. Our product suite includes CBC News app CBC Gem and CBC Listen.

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news international hit series like North of North deep dives into the issues of your town or neighbourhood award winning podcasts like Someone Knows Something or nation building events like the Olympics our products ensure that these stories reach Canadians on their phones TVs desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC critical to the future growth of Canadas public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission you are not only contributing to the growth of the CBC but the future of our country.

Why is this role important

The Business Intelligence team is connected to every facet of the organization as a strategic partner data solutions provider and catalyst supporting the CBCs product content and operational decision-making with data.

Cross-functional and collaborative by nature we work to ensure that objectives strategies and tactics across all departments in the organization are aligned and delivering value to Canadians. As a result we work closely with various front and backend product teams; Content Units including Radio News and Local Services; Customer Success; Marketing and Media Solutions; as well as our BI counterparts at Radio-Canada.

To help further scale our BI practice we are seeking a Business Intelligence Analyst / Data Analyst to join our team who will deliver essential insights and solutions to the business.

As a Business Intelligence Analyst you will be part of a major shift towards data-driven decision-making at an organization thats eager to use data to drive the growth of audience-facing products such as Digital Publishing (CBC News CBC Sports etc.) CBC Gem (Live and On-Demand Video) and CBC Listen (Digital Audio) as well as support the crucial work of our business-facing teams.

You will play a significant role in unlocking the value of business intelligence and predictive analytics across the organization and will be seen by others as a key strategic asset a voice of reason and a driver of high quality actionable insights across the organization.

Our BI stack consists of PowerBI for data visualization Azure Databricks / Delta Lake for predictive modelling data warehousing and collaboration.

What you bring to our team:

• The expertise. You have 1-4 years of experience working with complex unaggregated data especially clickstream or event data. You have applied data analysis and data science methods to business realities and have produced data products (insights models etc.) that have moved the needle.
  

• The knowledge. You are acutely aware of the impact of data analytics on business decisions. You know how to analyze behavioral signals and turn them into actionable insights. You use business savvy and people skills to change outcomes not merely data or technology. You know why it is wrong to measure performance only using the conversion rate. You know what oversampling is and can explain to a third grader how it can be addressed.
  

• The technical skills.

• • Creating clean code and business logic and revising messy code and business logic

  • Advanced SQL including CTEs window functions and nested queries

  • Advanced PowerBI especially DAX

  • One or more of Amplitude Adobe Analytics or any other enterprise web or product analytics implementations

  • Working with very large datasets (millions or billions of rows)

  • Statistical concepts (correlation regression significance etc.)

  • Python is a big plus
    

• The drive. You thrive in an autonomous and ambiguous environment that rejects business as usual. You are curious with an ability to dig for insights see the big picture and keep up with industry changes
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• The right attitude. You enjoy working with people and sharing your knowledge with them in a collaborative way. You approach things with a beginners mind and are constantly curious and learning.
  

• The communication skills. You are skilled at presenting ideas to non-technical stakeholders and management. You know how to listen and empathize with others. You are fluent in English and are an excellent verbal and written communicator.
  

• The education. We are less interested in formal degrees and credentials and more interested in expertise gained through experience but you may be a good fit if you have studied Data Analysis or Data Science Applied Statistics or have equivalent work experience.

Qualified candidates will be subject to a practical assessment of the above requirements.

Assets:

• Development in enterprise data cloud environments (e.g. Azure Databricks)

• How to use multiple BI tools not just the one you use the most often

• Git and version control

Heres why we should work together:

Our digital teams values - collaboration inclusion learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products your well being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

The Business Intelligence team according to Gallup survey data is one of the highest scoring teams in engagement and job satisfaction at the CBC. This means you would be joining a team with a high trust environment and a tradition of excellence.

How you will make an impact:

• Collect business requirements from stakeholders and translate them into data questions for the BI team to solve in a timely and actionable manner

• Conduct sophisticated analyses descriptive predictive or prescriptive in nature that may involve more than one analyst or multiple stakeholder groups

• Enhance the quality of insights and scale of results generated by the team through your deep business domain knowledge and expertise in data analytics and applied data science

Perks you can look forward to:

• Work with purpose and impact at scale

• Flexible work schedules allowing you to find balance for yourself your family and your work;

• A hybrid environment you can enjoy the benefits of work from home and in-office collaboration

• Competitive total rewards package including robust health benefits and best-in-class defined benefits pension plan;

• Dedicated time for innovation learning and development; wherever your interests lie;

• Opportunities to work with emerging technology;

• Opportunities for continued learning and professional development;

• Opportunities to become a member of our Employee Resource Groups;

• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent;

• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected;

• A supportive management team committed to upholding the highest standards of diversity and inclusivity;

• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.

To Apply:

At the CBC we recognize that not everyone takes the same path when it comes to building their skills. We value diversity of thought and of experience and we are excited to hear from you! Hands-on experience intelligence innovation a passion for learning and a team-focused approach can combine to form the best set of qualifications. If you feel you meet most of these qualifications and you are excited by the possibility of adding to the rich culture of the CBC take a chance and express your interest by applying now!

If youre interested in reading more about the various backgrounds of the talented people that make up our teams our exciting new projects and what were currently working on check out our Digital Labs blog on Medium!

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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