General Summary:
To ensure collection court costs fines and attorney fees as ordered by the courts. To work closely with all personal within the judicial system to facilitate the timely collection of such fees maintain accurate record keeping in accordance with applicable departmental procedures regulations laws and statutes.
Essential Duties:
Implement departmental policies and procedures
Duties include serving the public performing clerical and filing techniques in accordance with the laws and departmental policies and procedures
Regular and punctual attendance is required
Process all payments for fees received by the Collections Department
Balance the intake of all monies for Justice of the Peace County and District Courts
Front counter position to greet help with payments and setting up in collections
Ensure defendants complete the application in its entirety
Interview defendants and establish payment agreements
Perform follow up and monitor defendants currently on payment plans
Initiate due diligence on past due accounts
Process postcards and last chance letters required by the Office of Court Administration and perform past due telephone calls
Update department database-input fees assessed by the courts initiate no show letters update contact information every time contact is made on account process adjustments to financial system to reflect required adjustments and update address and phone information as needed
Perform daily cash reconciliation and balance personal drawers every day
Ensure and evaluate all applications for the Justice of the Peace courts of Brazos County
Friendly courteous communication either in person or by telephone to the public the courts and all others in all matters.
Checks with the Director or Assistant Director when a problem may arise to help make the right decision for the defendant.
Assist other employees as needed or requested with answering incoming telephone calls answering questions and or directing to proper personal according to the office procedures
Assist the public and other employees as needed or requested with records research and making copies
Perform all other duties assigned which fall within the general scope and ability level of the job
Perform duties in Court to testify on behalf of collections payment plans.
Monitor community service hours performed by the defendants in lieu of payments when so ordered by the Judge.
Process and input all traffic appeals for the County Clerks office in collecting the court cost special expenses and fines
Perform all duties with the new computer system for Collections.
Other Duties as assigned.
Supervision
Received: Director of Collections
Given: This is a non-supervisory position that involves independent judgment Education
Required: High school diploma or its equivalent
Preferred:
Experience
Required:
Preferred: Courses in computer and typing preferred 2 plus previous public and office experience 2 plus years of collection experience. Microsoft Word Cash Handling and balancing all money being collected
Certificates Licenses Registrations
Required: None.
Preferred:
Physical Demands
Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; bend and kneel; and talk and hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move objects weighing up to 20 pounds such as books and stacks of records. Specific vision abilities required by this job include close vision distance vision and ability to adjust focus.
Knowledge Skills & Abilities
Typical: Excellent knowledge of business English office practices and procedures departmental rules and regulations and basic computer information; ability to understand and carry out oral and written instructions; ability to maintain established records and files; ability to manage multiple priorities; ability to work with the public well and deal effectively with their questions or problems and maintain composure with difficult people; ability to establish and maintain effective working relationships with coworkers and employees and officials in other departments; ability to work as a team player; ability to communicate effectively orally and in writing; accurate typing skills.
Work Environment
Typical: Continuous indoor activity in air controlled office contact with persons accused and/or convicted of crimes; contact with emotional temperamental parties to court costs fines attorney and restitution.
Brazos County is a county located in the U.S. state of Texas. The population as of the 2020 US Census was 233,849 . The county seat is Bryan. Along with Brazoria County, the county is named for the Brazos River, which forms its western border.