Sr. Business Analyst, Business Process Automation
Share
Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As a Senior Business Analyst within the Business Process Automation COE you will help to lead the successful deployment of existing and new automation tools across enterprise-wide business groups. You will work with your manager and other peers throughout the COE our Digital Technology partners and business groups to develop and test automation solutions that support our enterprise-wide strategies and goals. You will work closely with the entire Automation COE to champion a culture of constant improvement while building excitement about our automation capabilities across the enterprise.
Because this role involves access to confidential financial information the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.
Responsibilities
CORE RESPONSIBILITIES AND TASKS
Process Standards and Methods
Use knowledge of our overall automation capabilities to help identify new use cases
Complete annual process reviews with Global Process Owners to review existing end-to-end business processes to evaluate for new automation opportunities
Drive consistency across all solutions developed to ensure global adoption and value capture
Solution Design and Development
Partner with business teams across the org to lead the development of requirements and functional design documents based on prioritized initiatives
Working with our digital technology partners own the complete development end-to-end testing and training on new use-case/implementations and enhancements for our automation tools of Celonis Conexiom and UiPath
Provide go-live and post-go-live support for automations as they move into production
Support and Maintenance
Coordinate the Tier 1/front-line run-the-business support for automations currently in use with other business analysts on the team
Partner with Digital Technology to troubleshoot support issues within established time-resolution SLAs
Coordinate on-going reviews of existing bots to assess for performance deterioration
Change Management
Partner with your manager and other COE team members to lead enterprise-wide automation capability awareness and training
Mentor other COE team members to support their growth in business knowledge implementation methods and other areas
Publish reporting and dashboarding of key metrics and KPIs to demonstrate automation opportunities realized
Participate in excitement-building activities across the enterprise to help keep automation at the forefront of all that the enterprise does
Qualifications
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
- Bachelors degree in Business Finance Engineering Information Technology or Computer Science
Preferred:
- Advanced degrees or certifications (MBA CPA CIA etc.) is preferred
KNOWLEDGE & EXPERIENCE:
Required:
- 4 years of relevant work experience in a technical or business analyst role or similar role that focuses on process improvement and implementation
- Experience in automation tools (e.g. RPA Document Automation Process Mining etc.)
- Creative/innovative problem-solving
- Organization and task management
- Ability to take ownership of driving projects forward without full direction
Preferred:
- Experience in technical implementations defining system architectures and identifying gaps between current-state and desired-end-state for processes and delivering a solution that will achieve the desired outcomes
- Experience writing analyzing and optimizing SQL queries
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Must possess good written and verbal communications skills
- Must possess good knowledge of Microsoft Office tools (Word Excel PowerPoint)
Travel; 10%
Required Experience:
Senior IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more
