Patient Services Rep Express Care Resource Pool

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

Work Shift:

Location:

This position floats to various Express Care locations across the RSFH system including but not limited to West Ashley North Charleston Mt Pleasant and Summerville.

Hours:

8:00 am - 8:30 pm or as Needed.

Job Summary:

Responsible for greeting visitors direct visitors to correct destination answer telephone monitor visitor access and maintain security awareness assist in scheduling conference room bookings assist mailroom in the proper delivery of interoffice mail scheduling appointments as necessary stocking basic supplies and promoting teamwork in the building. Ability to work for multiple departments. Customer service is top priority complies with policies and procedures follows all safety regulations creates an environment based on Standards of Behavior. Performs any and all other duties as assigned.

Minimum Qualifications:

Education: High school graduate or GED

Experience: One year experience in customer service or clerical. Healthcare or medical office experience preferred for positions located in a clinical setting.

Primary Source Verification: Not applicable.

Knowledge/Skills: Skill in greeting visitors and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read understand and follow oral and written instruction. Ability to sort and file material by alphabetic or numeric systems and ability to establish and maintain effective professional working relationships with visitors vendors and employees. Knowledge of grammar spelling and punctuation to type correspondence as necessary. Knowledge of computers and relevant software application. Skill in operating a photocopy machine computer and various other office machines. Strong typing skills Good organizational skills and the ability to effectively handle multiple priorities and deadlines. The ability to multitask effectively and complete assignments in a timely manner is required. Attention to detail initiative reliability and stress tolerance are preferred.

Other: Ability to work with others as a team and to coordinate office procedures.

Contacts: Roper St. Francis HealthCare staff visitors vendors and guests of teammates.

Work Demands/ Environment:

Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking standing stooping bending stretching. May require lifting or moving items up to 50 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. Minimal risk of exposure to blood body fluids or tissue. Normal office environment. Requires work under stressful conditions deadlines and/or irregular hours. Ability to read and comprehend.

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)

• Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts

• Paid time off parental and FMLA leave and short- and long-term disability

• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .