Warranty Project Manager1
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Project Operations ManagerIn this role youll help run what runs the world by taking on meaningful work that drives real impact.
The work model for the role is: hybrid (#Li-Hybrid) in the Houston TX office with estimated 25% travel.
In this role the Warranty Project Manager will be responsible for managing and coordinating all aspects of the warranty process for the projects within Electrification Solutions business. The Warranty Project Manager will be the main customer interface for all warranty claims owning the process once initial claim is submitted to final resolution including coordinating with internal and external vendors as well as services where applicable by terms. This position will utilize your experience/expertise to solve problems and become a customer advocate to ensure minimal impact to customer operations.
Your role and responsibilities
Warranty Management & Customer Advocacy: Serve as primary customer contact for warranty issues ensuring timely accurate resolution and acting as a strong advocate for customer needs.
Claims Assessment & Coordination: Review and validate warranty claims per contractual terms prioritize multiple cases and coordinate with vendors field technicians and internal teams to minimize customer downtime.
Process Execution & Documentation: Manage purchase orders maintain detailed project records and ensure compliance with HSE standards while driving efficient warranty execution and continuous process improvements.
Analysis & Reporting: Collaborate with Quality teams to analyze warranty trends performance and costs providing insights to enhance organizational effectiveness and customer satisfaction.
Our Team Dynamics
Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
Bachelor degree (electrical/energy/mechanical engineering degree preferred) with minimum 3 years of experience (project management engineering or manufacturing experience preferred)
Problem solving skills including creative issue resolution and excellent oral and written communication skills including proficiency in English
Strong analytical skills to interpret warranty claims vs coverage
Organizational skills with high attention to detail and sense of urgency in dealing with tasks as well as customer service skills
Candidates must already have work authorization that would permit them to work for ABB in the US.
Whats in it for you
We empower you to take the lead share bold ideas and shape real outcomes. Youll grow through hands-on experience mentorship and learning that fits your goals. Here your work doesnt just matter it moves things forward
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Parental Leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
About Company
ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more
