Hotel Operations Intern

About the Hotel OperationsTeam:

The Hotel Operations team plays a critical role within the Trip Development Department supporting trip design vendor management andlogisticsplanning at Backroads. Comprised of contract and data administrators based in Berkeley CA and Utrecht Netherlands the group partners with more than 800 luxury hotels and ship providers each year to secureaccommodationsfor upcoming seasons. With a strong emphasis on account and relationship management the team builds trusted mutually beneficial partnerships that drive operational excellence and help deliver exceptional guest experiences.

About the role:

The Hotel Operations Interns will play a key role in supporting the Hotel Operations Team with their contracting workflow. The main responsibilities of this role include revising and editing contract documents to ensure accuracy and consistency while also conducting data validation audits tomaintaindata integrity in internal systems. This role requires someone who is organized and detail-oriented with a mind for data Excel and learning new systems. This role plays an important part in supporting our contract administrators and data specialists during peak season to ensure efficiency and accuracy across all documentation systems and workflows.

• Youllplay a key role in our contracting workflow by reviewing and editing contract documents for accuracy consistency and quality.

• Youllwork to ensure data integrity accuracy and completion by conducting internal data validation auditsand online research.

• Youllconduct online market research toassistwith a comprehensive global hotel rate audit.

• Youllhave the opportunity to work onadditionalprojectsacrossTrip Development to support diverseresearch workflows and applicationsrelated to our trips.

WhatYoullNeed to be Successful:

• Currently enrolled at an accredited university or college.

• Strong attention to detail organization and time management skills.

• Data orientation& critical thinking skills.

• Commitment to deliveringhigh-quality & caliber of work.

• Proactive mindset with the ability toanticipateneeds and take initiative.

• Eagerness to learn with a drive to explorenew ideasand build credibility.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Proficient in Microsoft Office SuitenotablyExcel.

• Passion for travel and the Backroads mission.

• On-Site Berkeley CA

• 4 days in-office 1 day work from home

• Full time40 hoursper week

• Summer internship from early May - mid August(We are NOT flexible on this timeline)