flex Director , Global Property Management Systems – Growth

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

This is a temporary position.

The FLEX Director Global Property Management Systems Growth sits within the Global Operations (GO) department where we work to enrich the experience of the stay creating value for guests and owners while advancing authentic hospitality. This position is part of the GO Global Property Management Systems team and will support the deployment and future Property Management System (PMS) cloud strategy with a global focus on new hotel operation models and Marriotts expanding portfolio of product offerings.

The FLEX Director will coordinate plan and implement all requirements to achieveintegration deployment and business results for the PMS product development and implementation. They will provide expertise for the future state PMS strategy development including system and operational subject matter expertise relating to business processes operational processes interfacing enterprise systems support of new property openings conversions and future acquisitions. This resource will develop and document business processes operational procedures policies and best practices for hotel systems participating in requirements design approvals User Acceptance Testing Beta and Pilots and supporting the deployment of this strategy.

The FLEX Director Global Property Management Systems Growth will work closely with counterparts across other growth delivery technology and business teams to support the development business readiness and deployment of the Digital & Technology Transformation program and products. Additionally this position will focus on integration and implementation of standard and non-standard technology solutions for new partner integration. This position will require flexible work hours with consideration for business partners across Marriott International Headquarters based in Bethesda MD as well as vendors stakeholders and counterparts globally.

CANDIDATE PROFILE

Education and Experience

4-year bachelors degree from an accredited university in a related field appropriate to work of position; or

8 years of hotel experience or other relevant experience using property management systems or related work experience

Experience with Property Management Systems and/or operational experience

Experience with operations and technology initiatives in addition to experience with processes needed to support delivery and ongoing support

Preferred

Experience with LightSpeed OPERA FSPMS and/or FOSSE

Property Experience

Experience working with external technology service providers (ex. Shiji Oracle Accenture Hospitality IBM Amadeus etc.)

Basic understanding of international business finance and data privacy requirements

CORE WORK ACTIVITIES

Lead the design and development of the future PMS strategy and growth initiatives.

Provide subject matter expertise on PMS systems operations and business processes.

Support new property openings conversions and acquisitions with PMS insights.

Assess PMS impact for new initiatives such as hotel conversions and acquisitions.

Develop and document business processes operational procedures and best practices.

Participate in requirements gathering design approvals User Acceptance Testing (UAT) Beta testing and deployments.

Collaborate with cross-functional stakeholders to align operational needs and integrations.

Integrate PMS with the Central Reservations System (CRS) to support broader growth initiatives.

Contribute to the discovery requirements and integration of PMS with CRS.

Create operational training materials and documentation for PMS processes.

Support on-property transitions and integrations with PMS expertise as required.

Partner with Global Technology to identify and mitigate operational impacts.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Director

DescriptionThis is a temporary position.The FLEX Director Global Property Management Systems Growth sits within the Global Operations (GO) department where we work to enrich the experience of the stay creating value for guests and owners while advancing authentic hospitality. This position is part ...