Banquet Scheduler
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Job Location:
Denver, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
POSITION SUMMARY
Serve as a point of contact for front-line employees and managers communicating with them by phone email and face-to-face to respond to questions and requests regarding their attendance scheduling and statistical expectations. Manage the phone and correspondence volumes while attending the Call Management System and communicate with managers as needed. Monitor overall call volumes and monitor and/or investigate associate non-adherence issues. Troubleshoot and report general phone problems and aid in the identification and correction of issues. Attend to and resolve applicable concerns of phone associates managers and others. Record attendance variations from schedules and update computer system. Generate attendance and payroll reports. Prepare maintain analyze develop and distribute statistical reports for use with daily reporting monthly budgeting end-of-year budgeting and call center productivity. Prepare ad hoc reports or statistics as requested by management. Enter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files spreadsheets and answer inquiries from other associates and managers. Prepare documents using word processing spreadsheet databases or presentation software. Transmit information or documents using a computer email mail or facsimile machine including proofreading and editing information to ensure accuracy and completeness. Enter and locate work-related information using computers.
Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance; stand sit or walk for an extended period of time. Perform other reasonable job duties as requested.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
