Host Marketing National Casino Regional- Full Time (Harrah's Atlantic CityCES)

JOB SUMMARY:

Enhances the growth of gaming revenues through increased visitation and play consolidation of NCM players. Creates loyalty among valued NCM customers by building lasting relationships and effectively utilizing marketing techniques. Creates a fun-filled welcoming experience for NCM guests.

DIRECTLY SUPERVISES: None

**Atlantic City Operations

KEY JOB FUNCTIONS:

• Maintains close ties with NCM guests through personal contact by phone and in person.

• This position requires a valid NJ Drivers License and team members in this role must have reliable transportation to meet and greet charter arrivals atairport.

• Greets guests upon check-in/ check-out in the casino and participates in special events.

• Anticipates guests needs and quickly responds to guests requests to arrange transportation and accommodations.

• Uses sound judgment and makes good decisions in accordance with established comp guidelines.

• Handles difficult guests and situations in a calm professional and prudent manner.

• Fully complies with all applicable rules regulations laws and policies and conducts themselves with highest levels of integrity and honesty.

EDUCATION and/or EXPERIENCE:

College degree in Marketing Hotel or Business preferred but not required. Must have a minimum of 2 years Casino Host National Casino Marketing or VIP Services experience in a major gaming operation preferably in Atlantic City.

QUALIFICATIONS:

• Must have a proven track record of personally providing excellent customer service.

• Must possess excellent interpersonal communication team-building and problem-solving skills (both written and verbal).

• Must be willing to work any shift when necessary.

• Must be able to speak read write and understand English. Bilingual a plus.

• Must be proficient in Microsoft Outlook Word and Excel.

• Must be able to get along with co-workers and work as a team.

• Must present a well-groomed professional appearance.

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

WORK ENVIRONMENT:

Diverse fast-paced deadline driven multi-project coordination prioritizing and flexing to accommodate last minute requests and changes.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).Starting Salary $50k