Director, IT Operations

Denver, CO - USA

Monthly Salary: $ 180000 - 190000

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

DIRECTOR IT OPERATIONS

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the worlds most innovative are anaward-winning industry leader in building owning andoperatinghighly efficient cost-effective wholesale colocation and cloud data centers. Each ofournational facilitiesmeetsor exceedsthe highest industry standards in all operational categories of availability security connectivity and physical resilience.

STACK offers the scale and geographic reach that rapidly growinghyperscale andenterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

At STACK the Director of IT Operations is responsible for the overall operational health governance and lifecycle management of Operational Technology services. This role ensures IT services are delivered reliably securely and cost-effectively across STACKs global footprint while maintaining strong operational controls vendor performance and audit readiness.

The Director IT Operations provides strategic oversight and accountability for IT operations and delivery of IT services during construction and transition. The role operates with minimal direction and broad latitude for independent judgment.

Own end-to-end IT operational service delivery ensuring availability stability and performance of operational technology services.
Establish and maintain IT operations policies procedures and governance frameworks aligned with ITIL best practices.
Provide executive oversight of incident problem and change management ensuring consistent execution and continuous improvement.
Lead service provider and vendor management including contracts SLAs KPIs and service reviews.
Oversee IT and OT asset inventory and lifecycle management ensuring accurate tracking refresh planning and decommissioning.
Ensure audit readiness compliance and operational risk management including remediation planning and documentation.
Own the IT Operations budget forecasting costs and managing spend against approved targets.
Define and monitor operational performance metrics delivering regular reporting to executive leadership.
Partner with Systems Engineering Network Engineering Telecom Construction Critical Operations and Finance teams to ensure smooth transitions from design/build to steady-state operations.
On-call availability may be required to respond to emergency situations

THE DETAILS:

Location: STACK location or Remote
Travel: Domestic travel up to 10%
Compensation: $180000 $% targeted annual bonus
Benefits: Healthcare Dental Care Vision Insurance Life Insurance Paid Time Off and Paid Leave Programs
Must be eligible to work in the United States
Must pass comprehensive background screening and drug screening

MUST-HAVE QUALIFICATIONS:

Bachelors degree in Information Technology Computer Science or related field (or equivalent experience)
10 years of experience in IT or infrastructure operations
5 years in senior operational leadership roles
Strong ITIL service management and change management background
Proven experience managing MSPs vendors and outsourced services
Experience with budgeting asset lifecycle management and audits
Data center operations experience strongly preferred

THIS MIGHT BE RIGHT FOR YOU IF:

Youre a strong communicator equally comfortable in the boardroom as the data center hall. Youre persuasive and clear blending analytics with experience in decision-making.
You dont get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
Youre a teambuilder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
Youre naturally curious and driven toward continual improvement. While you celebrate your successes you take time to review and analyze campaigns for future learning.

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Note to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure Inc.

Please submit your application no later than: January 30 2026.

Job ID: 10258

Required Experience:

Director

DIRECTOR IT OPERATIONSTHE COMPANY:STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the worlds most innovative are anaward-winning industry leader in building owning andoperatinghighly efficient cost-effective wholesale colocation and cloud data centers. Each ofournational facil...