Inpatient Operations Coordinator (Full Time)

Join our team to provide non-clinical clerical support for ChildServes Inpatient Complex Medical Units. As a welcoming presence on the unit youll greet and assist staff residents and families with information directions and hospitality needs. This role also assembles and maintains resident medical records to ensure accurate documentation and smooth unit operations. Additional responsibilities may include coordinating transportation requests offering guidance on local area resources and supporting unit accommodations to enhance the experience of those we serve.

Schedule/Benefits

• Monday-Friday typical business hours 40 hours per week
• Occasional weekend based on service needs and holiday rotation
• Benefit eligible including medical dental vision plans retirement with company match and generous PTO accrual including 16 hours of PTO front-loaded
  

How Youll Make an Impact

• Oversee file management including quality assurance chart reviews document scanning and maintaining up-to-date system paperwork.
• Assist in coordinating services and resources to ensure residents and families feel well-supported.
• Coordinate patient admissions and discharges to support efficient patient flow.
• Complete assigned administrative tasks and provide backup support to team members for requests records management and training.
• Answer phones and relay messages in a professional and timely manner.

What Youll Need

• Experience: 1 year in a customer service role required; 1 year in healthcare or administrative position preferred.
• Preferred Skills: 6 months of direct customer service or hospitality experience preferably in a medical setting.
• Experience with EHR Microsoft Office Suite and other relevant systems.
• Strong organizational and time management skills with the ability to prioritize multiple demands.
• Developed problem-solving and decision-making skills.
• Ability to communicate in English effectively for understanding in writing and verbally

Not sure if you hit 100% of the position expectations Lets talk! Reach out to our Talent Acquisition team by emailing emailprotected.

Make a Difference Every Day at ChildServe

ChildServepartners with families to help children with special healthcare needs live agreatlife.

ChildServe is a leading pediatric healthcare provider with Iowas only childrens specialty hospital offering a variety of services and programs to meet each childs unique needs.

ChildServesfour key specialty areas include: complex medical care pediatric rehabilitation autism and behavioral health and community-based services. With a coordinated approach to care delivery services are interwoven and streamlined so families can address their childs needs in one location.

Established in 1928 ChildServeproudly provides more than 30 pediatric specialty services to nearly 6000 children in Iowa each year.

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process please email emailprotected. ChildServeis an Equal Opportunity Employer.

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