Customer Solutions Engineer Intern
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Job Location:
Madison, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Solutions Engineer Intern
Are you a college junior or senior ready to tackle real customer support challenges and technical projects this Summer 2026
At Naviant our mission is to partner with organizations to reimagine how work gets done combining deep industry expertise intelligent technology and a human-centered approach to deliver measurable outcomes. Our vision is simple yet ambitious: Reimagine work through automation AI and data freeing people to focus on what truly matters.
Were looking for future Customer Solutions Engineers to join our 2026 Paid Summer Internship. This 11-week program is designed for students who thrive in a collaborative remote environment enjoy problem-solving and are eager to explore customer support processes automation solutions and digital tools. As an intern youll gain hands-on experience providing technical support collaborating with customers and internal teams and contributing to technical and operational projects.
Schedule: Fully remote Monday - Thursday 9:00 AM - 2:00 PM CST from May 25 to August 7 2026.
Performance Objectives What You Will Accomplish
First Week: Orientation & Team Integration
Customer Service & Support Orientation
You have a strong foundation in customer service with experience in customer-facing roles. You can understand customer needs respond professionally and maintain a positive solutions-focused attitude in every interaction.
Technical Curiosity & Enthusiasm
You bring hands-on experience and a genuine interest in technology automation RPA ECM or cloud platforms. You are eager to learn new tools troubleshoot systems and design solutions that drive efficiency and customer success.
Communication & Interpersonal Skills
You communicate clearly and professionally both verbally and in writing. You are comfortable collaborating across teams asking questions sharing information and documenting processes to ensure alignment and knowledge transfer.
Digital Organization & Efficiency
You are skilled at managing information digitally maintaining organized records and using technical tools effectively. You can multitask efficiently and remain focused and productive in a remote work environment.
Analytical Thinking & Problem-Solving
You demonstrate a solution-oriented mindset and strong critical thinking skills. You can interpret ambiguity identify opportunities for improvement and make well-reasoned decisions that contribute to effective outcomes.
Initiative Adaptability & Continuous Learning
You are self-motivated coachable and proactive. You are comfortable navigating change thinking creatively and implementing innovative solutions while continuously learning and growing your skills.
Curious motivated and ready to grow in tech and customer engagement Apply today and jumpstart your future with Naviants 2026 Summer Internship!
Are you a college junior or senior ready to tackle real customer support challenges and technical projects this Summer 2026
At Naviant our mission is to partner with organizations to reimagine how work gets done combining deep industry expertise intelligent technology and a human-centered approach to deliver measurable outcomes. Our vision is simple yet ambitious: Reimagine work through automation AI and data freeing people to focus on what truly matters.
Were looking for future Customer Solutions Engineers to join our 2026 Paid Summer Internship. This 11-week program is designed for students who thrive in a collaborative remote environment enjoy problem-solving and are eager to explore customer support processes automation solutions and digital tools. As an intern youll gain hands-on experience providing technical support collaborating with customers and internal teams and contributing to technical and operational projects.
Schedule: Fully remote Monday - Thursday 9:00 AM - 2:00 PM CST from May 25 to August 7 2026.
Performance Objectives What You Will Accomplish
First Week: Orientation & Team Integration
- Complete HR onboarding and administrative tasks
- Meet your mentor team members and cross-functional colleagues
- Learn about Naviants culture processes and workflows
- Gain foundational knowledge of Naviants technology solutions including Hyland OnBase ABBYY FlexiCapture/Vantage and UiPath
- Learn support processes documentation practices and system navigation
- Participate in exercises and shadowing to build confidence in troubleshooting and customer support
- Observe and assist with live customer support cases ticket tracking and documentation
- Gain hands-on experience on real cases contributing to automated scalable solution design with responsibilities progressing from observation to active participation
- Attend cross-departmental meetings to understand workflows collaboration and escalation processes
- Participate in a capstone project or presentation summarizing your internship experience
- Highlight contributions to technical solutions process improvements and support tasks
- Share insights lessons learned and recommendations for enhancing customer support
- Build strong relationships with internal teams vendors and customers
- Continuously apply problem-solving analytical thinking and technical skills
- Take initiative ask questions and propose ideas for process and technical improvements
- Maintain engagement productivity and professionalism in a remote-work environment
Customer Service & Support Orientation
You have a strong foundation in customer service with experience in customer-facing roles. You can understand customer needs respond professionally and maintain a positive solutions-focused attitude in every interaction.
Technical Curiosity & Enthusiasm
You bring hands-on experience and a genuine interest in technology automation RPA ECM or cloud platforms. You are eager to learn new tools troubleshoot systems and design solutions that drive efficiency and customer success.
Communication & Interpersonal Skills
You communicate clearly and professionally both verbally and in writing. You are comfortable collaborating across teams asking questions sharing information and documenting processes to ensure alignment and knowledge transfer.
Digital Organization & Efficiency
You are skilled at managing information digitally maintaining organized records and using technical tools effectively. You can multitask efficiently and remain focused and productive in a remote work environment.
Analytical Thinking & Problem-Solving
You demonstrate a solution-oriented mindset and strong critical thinking skills. You can interpret ambiguity identify opportunities for improvement and make well-reasoned decisions that contribute to effective outcomes.
Initiative Adaptability & Continuous Learning
You are self-motivated coachable and proactive. You are comfortable navigating change thinking creatively and implementing innovative solutions while continuously learning and growing your skills.
Curious motivated and ready to grow in tech and customer engagement Apply today and jumpstart your future with Naviants 2026 Summer Internship!
Must be authorized to work in the U.S. Sponsorship not provided.
Employees must reside in the U.S.
Naviant is an Equal Opportunity and E-Verify employer seeking a diverse and talented workforce.
Please use the links below for important information when applying for work with Naviant:
E-Verify Notice Right to Work Notice English or Spanish
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
Business process consultants ready to help you transform the way you work. Maximize productivity and empower your employees with automation.
