Revenue Operations Intern

About

Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.

Its a missed opportunity. Business software shouldnt just record financial activity it should run it.

To learn more about us: About Swan ; Our story.

Job description

Swan is looking for a Revenue Operations Intern to support our Go-To-Market (GTM) team (Sales Marketing Partner Growth).

Your mission

Your mission is to support performance and efficiency improvements through better reporting processes tooling and enablement working closely with RevOps and GTM leaders.

Main tasks
Reporting BI & KPIs:

• Participate in generating and updating the weekly GTM KPI/OKR pack for internal routines.

• Support the creation and maintenance of GTM performance dashboards and reports in Metabase (pipeline conversion forecast).

• Contribute to QBR / Pre-Pipeline Review decks and recurring business reviews.

• Support monthly performance analyses (new & existing business) and ad-hoc deep dives.

• Help review metric definitions and reporting processes to propose improvements (consistency automation data quality).

Tools & Enablement:

• Support HubSpot reporting improvements and basic administration (properties users governance).

• Contribute to data quality initiatives (dedup conventions required fields).

• Help maintain RevOps documentation: definitions playbooks process maps templates.

• Support improvements to the onboarding program for GTM roles (Sales/Marketing).

• Help prepare and run regular enablement sessions (tools process updates best practices).

• Contribute to optimizing the GTM tool stack (e.g. Fathom Aircall Planhat Dust Lemlist).

• Support implementation of signals and automations with tools like Clay n8n Dreamdata (and similar).

• Participate in building and iterating AI agents/workflows to improve GTM productivity (research notes CRM enrichment reporting support).

Sales process Forecast & Territory

• Support sales process documentation and hygiene (stage definitions required fields SLAs).

• Participate in forecast routines (pipeline coverage risks/opportunities data quality checks).

• Contribute to territory/segment rules and routing logic documentation.

Your team

You will report to the Senior Revenue Operations Manager and become the trusted partner of all GTM functions (Marketing Sales International).

Preferred experience

Youre a great match if:

• Youre currently pursuing a degree in Business Finance or a related field.

• You possess good knowledge of Revenue Operations fundamentals including key metrics and roles.

• You have strong project and stakeholder management skills which are essential to keep our projects on track and ensure that all the teams are effectively working together.

• Youre passionate curious and learn quickly. Were always exploring new technologies and approaches to improve our work.

• You enjoy working in a fast-paced target-driven and team-oriented environment

• Youre autonomous with a can-do spirit able to take ownership of your work.

• You are proficient in using Gsheet or Excel.

• Familiarity with tools such as HubSpot Clay or Lemlist is a plus but not required.

• Youre professionally proficient in English.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.

Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.

When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.

• Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.

• Holidays: 2 days of paid leave per month.

• Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities as well as online.

• Well-being support: access to Moka Care for mental health and wellness.

• Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.

• This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.

Our values:

Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.

Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 45-min interview with someone from the team

• A take-home case study

• A 30-min last interview with the manager and N2