Quality Analyst
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
15 Vacancies
Job Summary
Were looking for Quality Analysts!
Salary: INR 800000 -/ year
Responsibilities
- Participate in the design and improvement of call monitoring processes and standards.
- Perform call monitoring in accordance with defined formats and quality benchmarks providing trend data and actionable insights to the management team.
- Utilize a quality monitoring data management system to compile analyze and track team and individual performance.
- Monitor and evaluate Inside Sales email responses to ensure accuracy tone and alignment with organizational standards.
- Participate in customer listening programs to identify customer needs satisfaction levels and expectations.
- Provide actionable data and quality insights to internal support teams as required.
Eligibility
- 1 year of experience in analysis
(*Note: This is a requirement for one of Scoutits clients)
Required Skills:
call monitoringmanagement systemquality check
Key Skills
- Gas Chromatography
- Laboratory Experience
- Archival Standards
- ELISA
- Test Cases
- Analytical Chemistry
- Quality Assurance
- Spectroscopy
- Quality Control
- cGMP
- Selenium
- Western Blot
