This is a remote position.
Location
Remote (U.S.-based preferred)
Engagement Type
Contract Full-Time
Position Overview
We are seeking an experienced Epic Beacon Application Analyst to support a health system that recently completed an Epic implementation and went live within the past several months. This role will focus primarily on postgo-live stabilization including break/fix support incident resolution and delivery of small enhancement requests and minor projects to improve oncology workflows.
The ideal candidate is comfortable working in a production environment supporting clinical users and balancing reactive support with proactive optimization efforts.
Key Responsibilities
Provide day-to-day break/fix and stabilization support for Epic Beacon following a recent go-live.
Triage analyze and resolve incidents and service requests related to:
Oncology treatment plans and protocols
Chemotherapy and infusion workflows
Orders scheduling and documentation within Beacon
Clinical decision support and safety checks
Investigate and resolve issues impacting patient care clinician efficiency or regulatory compliance.
Collaborate with oncology clinicians pharmacists nursing staff and operational leaders to understand issues and enhancement requests.
Design build test and deploy small enhancements and minor optimization projects within Epic Beacon.
Support workflow refinement and system optimization based on postgo-live feedback.
Participate in integrated testing and user acceptance testing (UAT) for enhancements and fixes.
Maintain build documentation change records and workflow diagrams.
Follow change management and governance processes for production support.
Provide knowledge transfer and ongoing support to internal IT teams as needed.
Work Environment
Requirements
Required Qualifications
4 years of Epic application analyst experience with a focus on Epic Beacon.
Experience supporting postgo-live Epic environments including break/fix and stabilization efforts.
Strong understanding of oncology workflows including chemotherapy ordering administration and documentation.
Experience working in a ticket-driven support environment (ServiceNow JIRA or similar).
Ability to troubleshoot complex workflow and build issues in a live production environment.
Strong communication skills with the ability to work directly with clinical and operational stakeholders.
Epic Beacon certification or demonstrated proficiency (certification preferred).
Preferred Qualifications
Experience supporting oncology services in an acute care or ambulatory setting.
Familiarity with related Epic modules such as Willow Ambulatory Cadence or Prelude.
Prior experience delivering postgo-live optimization or stabilization projects.
Experience participating in on-call or after-hours support rotations.
Required Skills:
Required Qualifications 4 years of Epic application analyst experience with a focus on Epic Beacon. Experience supporting postgo-live Epic environments including break/fix and stabilization efforts. Strong understanding of oncology workflows including chemotherapy ordering administration and documentation. Experience working in a ticket-driven support environment (ServiceNow JIRA or similar). Ability to troubleshoot complex workflow and build issues in a live production environment. Strong communication skills with the ability to work directly with clinical and operational stakeholders. Epic Beacon certification or demonstrated proficiency (certification preferred).
Required Education:
Bachelors Degree
This is a remote position.LocationRemote (U.S.-based preferred)Engagement TypeContract Full-Time Position OverviewWe are seeking an experienced Epic Beacon Application Analyst to support a health system that recently completed an Epic implementation and went live within the past several months. ...
This is a remote position.
Location
Remote (U.S.-based preferred)
Engagement Type
Contract Full-Time
Position Overview
We are seeking an experienced Epic Beacon Application Analyst to support a health system that recently completed an Epic implementation and went live within the past several months. This role will focus primarily on postgo-live stabilization including break/fix support incident resolution and delivery of small enhancement requests and minor projects to improve oncology workflows.
The ideal candidate is comfortable working in a production environment supporting clinical users and balancing reactive support with proactive optimization efforts.
Key Responsibilities
Provide day-to-day break/fix and stabilization support for Epic Beacon following a recent go-live.
Triage analyze and resolve incidents and service requests related to:
Oncology treatment plans and protocols
Chemotherapy and infusion workflows
Orders scheduling and documentation within Beacon
Clinical decision support and safety checks
Investigate and resolve issues impacting patient care clinician efficiency or regulatory compliance.
Collaborate with oncology clinicians pharmacists nursing staff and operational leaders to understand issues and enhancement requests.
Design build test and deploy small enhancements and minor optimization projects within Epic Beacon.
Support workflow refinement and system optimization based on postgo-live feedback.
Participate in integrated testing and user acceptance testing (UAT) for enhancements and fixes.
Maintain build documentation change records and workflow diagrams.
Follow change management and governance processes for production support.
Provide knowledge transfer and ongoing support to internal IT teams as needed.
Work Environment
Requirements
Required Qualifications
4 years of Epic application analyst experience with a focus on Epic Beacon.
Experience supporting postgo-live Epic environments including break/fix and stabilization efforts.
Strong understanding of oncology workflows including chemotherapy ordering administration and documentation.
Experience working in a ticket-driven support environment (ServiceNow JIRA or similar).
Ability to troubleshoot complex workflow and build issues in a live production environment.
Strong communication skills with the ability to work directly with clinical and operational stakeholders.
Epic Beacon certification or demonstrated proficiency (certification preferred).
Preferred Qualifications
Experience supporting oncology services in an acute care or ambulatory setting.
Familiarity with related Epic modules such as Willow Ambulatory Cadence or Prelude.
Prior experience delivering postgo-live optimization or stabilization projects.
Experience participating in on-call or after-hours support rotations.
Required Skills:
Required Qualifications 4 years of Epic application analyst experience with a focus on Epic Beacon. Experience supporting postgo-live Epic environments including break/fix and stabilization efforts. Strong understanding of oncology workflows including chemotherapy ordering administration and documentation. Experience working in a ticket-driven support environment (ServiceNow JIRA or similar). Ability to troubleshoot complex workflow and build issues in a live production environment. Strong communication skills with the ability to work directly with clinical and operational stakeholders. Epic Beacon certification or demonstrated proficiency (certification preferred).
Required Education:
Bachelors Degree
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