Dispatcher
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Job Location:
San Jose, CA - USA
Hourly Salary:
$ 17 - 30
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer inNorthern California DGDGs vision for success is driven by our unique culture and cutting-edge technology. To make our vision realCapitol Hyundaiis looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
As aDispatcher you will be responsible for coordinating and scheduling repair orders ensuring an efficient workflow between service advisors technicians and customers.
What youll be working on:
- Implement and maintain an effective dispatch system
- Schedule shop work to facilitate maximum productivity in accordance with dealership policies and the technician skill level required
- Prioritize and control all comebacks to ensure proper and prompt attention
- Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
- Ensure proper repair order documentation i.e. complaint cause and correction noted on every repair order with punch time for each operation
- Review job status frequently logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
- Coordinate parts requirements with the Parts Department
- Schedule maintenance for service department vehicles and equipment
- Prepare a list of needed service department equipment supplies and required repairs and reviews with the service manager as needed
What you need to bring to the table:
- 1 year automotive dealership experience required
- Hyundai experience preferred
- Ability to quickly acquire in-depth parts knowledge for dealership brand
- Well-organized systematic and detail orientedin carrying out job duties
- Communicate effectively with technicians and customers
- Must be results-driven highly energized and customer service oriented
- Possess ability to support a Service team to top-level performance and create a world-class customer experience
- Computer literate with well-developed information processing skills
- Valid drivers license and clean driving record DMV Check required
Salary: $17.95-$30.00/hour
*Pay is based on applicable experience and skills.
Industry Leading Benefits:
- Values-driven culture and team built on integrity caring performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical Dental Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay team is over 1000 strong and growing. Weve been named a Bay Area News Group Top Workplace for 15 consecutiveyears(not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team award-winning culture combined with our cutting-edge technology provide guests with a one-of-a-kindbest-in-classdealership experience.
DGDGs 4 core values of Integrity Caring Performance and Efficiency have stood at the cornerstone of our success. Our shared passion for training teaching recognition reward and promotion produce results that set us apart.
Be happyis much more than aslogan. Its a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And wed be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here:DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG’s vision for success is driven...
