Recycling Sr. Manager, Operations

Position Description:

Directs and supports daily Salvage/Recycling/Sustainability and Salvage Grading operations provides leadership to operations managers and drives performance to achieve sales profitability and operational targets for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Drives sustainability/recycling practices minimizes environmental impact and advances sustainability responsibility goals.

Essential Duties and Responsibilities:

• Oversees multiple departments and executes operational plans to achieve targeted growth in sales profit production goals and customer satisfaction as communicated by senior leadership.
• Monitors production performance metrics and implements strategies to achieve departmental goals for revenue expense control and operational efficiency.
• Ensures payroll and operational costs are managed to budget across all departments focusing on resource efficiency and compliance.
• Engages with internal and external stakeholders including Team Members suppliers customers investors and community groups to foster support and collaboration on sustainability initiatives.
• Makes day-to-day operational decisions across the departments and supports department managers in problem-solving and process improvement.
• Collaborates with senior leadership and other departments to analyze and develop business strategies pricing and operational standards.
• Leads strategic evaluation of business opportunities and market changes to anticipate organizational needs and develops innovative solutions to achieve key objectives.
• Establishes partnerships with local communities and Non-Governmental Organizations (NGOs) to initiate sustainability projects that positively impact the environment and community.
• Implements and maintains procedures to maximize efficiencies in operations sales and customer service.
• Ensures that management team operates according to company standards and procedures relating to Security Health and Safety; influences any changes necessary to meet statutory requirements ensuring minimum risk to Team Members and the business.
• Builds and develops high-performing management teams to maximize departmental performance.
• Partners with support areas (Asset Protection Human Resources Safety Finance etc.) to further business goals and ensure compliance with applicable policies procedures and regulations.
• Responsible for performance management (coaching discipline performance improvement plans and annual reviews) staffing compensation and development of leaders.
• Ensures that leadership effectively manages performance of Team Members discussing operational performance problems with Senior Leadership and HR Business Partner (HRBP) to identify causes and issues to work on resolving problems.
• Models Goodwill Core Values Trust Collaboration Engagement Ownership and Innovation.
• Plays critical role in driving company culture change efforts and change management processes.
• Coordinates efforts with various Goodwill divisions as needed.
• Performs other related duties as assigned.

Minimum Qualifications (Education Experience Skills):

You will be eligible for a comprehensive Total Rewards package 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals Strengthening Families and Building Stronger Communities. Goodwill provides no-cost career development training and education services to help individuals build a better life for themselves and their families. Our core values are Trust Collaboration Engagement Ownership and Innovation. Everything we accomplish as a team is centered around these core values. Together we create an inclusive and welcoming environment for each other. With stores conveniently located near you you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race e.g. hairstyles) color religion sex (including pregnancy and related conditions sexual orientation or gender identity) national origin disability military status age genetic information or any other category protected by applicable federal state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1- option 6 or if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona please contact our Candidate Support Line at 1- option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses which contain @ or @ to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam please visit the Department of Homeland Securitys Cyber Smart website ( to learn how to report it.