Hotel Sales & Front Office Manager
Share
Job Location:
Alexandria, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Hotel Sales & Front Office Manager
Holiday Inn Express & Suites
Alexandria MN
Whats in it for you
- Competitive compensation package with bonus plan
- Hotel discount at locations worldwide
- Paid time off and holiday pay incentives
- Professional development and growth opportunities
- 401(k) available for all associates
- Full benefit options available (medical dental and vision insurance)
About this job:
ROI Hospitality is looking for an energetic positive tenacious Sales Manager to plan sales strategies and increase revenue/occupancy levels at our Holiday Inn Express & Suites Alexandria. This dual role will also act asFront Office Manager and assist the General Manager with the supervision of the Front Desk.
Sales Responsibilities:
- Solicit sell and promote hotel to both group and transient customers.
- Work closely with the Regional Director of Sales and General Manager to maximize revenue and total occupancy.
- Assist in the overall success of hotel operations and revenue management practices.
- Perform telemarketing calls outside sales calls sales blitzes & written correspondence to solicit business.
- Create effective sales proposals and conduct property site tours for prospective clients.
- Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs.
- Cultivate and maintain positive client relationships to promote repeat and referral group business.
- Maintain an active sales pipeline with a targeted goal of 60 qualified in-person telephone or written correspondence sales calls every two weeks; Participate in Regencys SalesRev Program.
- Manage hotel advertising and social media campaigns.
- Perform administrative duties including updating sales CRM system producing sales and activity reports maintaining account and contact information entering tentative/confirmed room blocks.
- Represent the hotels at conventions tradeshows and networking events.
- Maintain awareness of trends in the marketplace strengths/weaknesses of the competition and product/service knowledge.
- Be a team player and an active contributor to hotel operations; Assist with special projects as assigned.
- This position will require occasional travel within the hotel market.
Front Office Responsibilities:
- Manage the front desk department and oversee hiring training and scheduling staff.
- Ensure the front desk is run in a professional manner in accordance with management company and hotel policies.
- Assist the front desk during busy periods and staff shortages including nights and weekends.
- Ensure the efficient operation of the hotel in the absence of the General Manger.
- Assist with budgeting forecasting and inventory controls.
Qualifications:
- Candidate must have 3 years of hotel sales experience.
- Highly motivated and target driven with a proven track record in closing sales.
- Prefer previous experience with hotel sales and IHG PMS systems (Opera Hotel Key Merlin Delphi).
- Exceptional relationship management time management and organizational skills.
- Positive team focused and guest service centered attitude.
- Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth.
- Skilled in Microsoft suites of products (Word Excel Outlook).
- Professional demeanor and appearance.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Hotel General Manager Grand Gateway Hotel Rapid City, SD What's in it for you? Competitive compensation package with bonus plan (Base Salary $75,000 - $85,00...
