Telecaller For Plastic Company Raipur , Chhattisgarh

Raipur - India

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

A Telecallers job involvesmaking outbound or receiving inbound calls to promote products generate sales leads provide customer support and gather feedback requiring excellent communication persuasion and documentation skills to meet targets and ensure customer satisfaction acting as the voice of the company. Key duties include contacting potential customers explaining offerings resolving issues updating CRM and consistently hitting sales goals.

Key Responsibilities

Outbound Calls:Contacting potential and existing clients to introduce products/services generate interest and book appointments.
Inbound Calls:Handling customer inquiries resolving complaints and providing information.
Lead Generation:Identifying and nurturing sales leads passing qualified prospects to the sales team.
Customer Engagement:Building rapport addressing needs and ensuring a positive customer experience.
Data Management:Accurately logging all interactions updating customer details in the CRM and maintaining call records.
Target Achievement:Meeting daily weekly or monthly sales/call targets.

Essential Skills & Qualifications

Communication:Excellent verbal skills clear articulation and persuasive ability.
Customer Focus:Patience empathy and a strong desire to help customers.
Persuasion:Ability to convince tough individuals to consider offerings.
Technical:Familiarity with CRM software and call center technology.
Language:Proficiency in required languages (e.g. English Hindi for India).

What Makes a Good Job Description

Clear Objectives:State the companys goals for the role (e.g. lead generation support).
Realistic Expectations:Detail typical tasks and challenges.
Company Culture:Give an idea of the work environment.
Specifics:Use bullet points for clarity on duties and required skills.

JOB APPLY

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Name - NAMRATA

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Job Description:A Telecallers job involvesmaking outbound or receiving inbound calls to promote products generate sales leads provide customer support and gather feedback requiring excellent communication persuasion and documentation skills to meet targets and ensure customer satisfaction acting as ...