Part Time Lobby Hostess
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- To provide a personalized service to all the guests fully aware and following the hotel standards and procedures.
- To personally welcome guests and escort them to the elevator outlets or other public areas as requested.
- To offer welcome drinks and towels to check-in guests or site inspection.
- To be an ambassador of the hotel in and outside the work place.
- To do a proper filing and handover between the shifts.
- To be aware of all VIPs visiting or staying in the hotel.
- To properly use all the equipment and PMS.
- To strictly respect the key handling procedures.
- To daily follow the checklists.
- To respect schedules terms and deadlines as agreed with the Management.
- To daily read the logbook and to sign it. To update the activity reports.
- To be updated with all the happenings in the hotel and with the latest administrative organizational operational or other changes and news.
- To attend a daily line up briefing with the front office team to recapitulate tasks and activity.
- To share daily activity highlights with the supervisor including internal and external guest opportunities.
- To promote the Accor loyalty programs.
- To maintain an atmosphere of high morale and a happy working relationship among the team.
Qualifications :
- Greeting customers as they enter a hotel or event..
- Handling phone calls and customer queries.
Being avaliable for working part time schedule. - Assisting Front Office staff when necessary.
- Managing guest experiences seating arrangements and making sure that guests are provided with top-quality service.
- Fluent speaking in English.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
