Product Introduction Field Engineer

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Product Introduction Field Engineer in Atlanta GA US were looking for

Your future role

Take on a new challenge and apply your technical and engineering expertise in a new cutting-edge field. Youll work alongside collaborative and dynamic teammates.
Youll play a pivotal role in supporting technical field activities on the Atlanta 300R project during the Product Introduction (PI) period contributing to commissioning warranty support and leading troubleshooting and problem-solving processes. Day-to-day youll work closely with teams across the business (engineering manufacturing quality and industrial functions) lead field modification implementations manage car configurations and much more.

Well look to you for:

Supporting technical field activities on the Atlanta 300R project during the PI period including Commissioning and Warranty.
Diagnosing the cause of malfunction or failure of operational equipment and recommending preventative and corrective actions.
Defining troubleshooting methodologies and providing technical guidance to support technicians in repairs.
Providing feedback on technical documentation deficiencies and creating alternative support documentation for PI technicians.
Supporting technical reviews with internal and external suppliers partners customers and authorities.
Preparing and implementing Field Modifications (FM) and maintaining relevant documentation.
Driving Kx (8D) issues with Quality and internal & external suppliers in support of the Project Product Introduction Manager (PrPIM).
Ensuring completeness and quality of input to the Failure Management database for RAMS exploitation.
Driving reliability growth through failure/event investigation and implementing reliability forecasts with RAMS support.
Ensuring and facilitating information flow within the PI customer site PI functions and project teams while providing status updates and transparency on PI activities and key technical issues to the PrPIM.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

Degree in Engineering or Industrial Engineering (Bachelors degree required; Masters degree preferred).
Experience or understanding of technical field activities including commissioning warranty and troubleshooting processes.
Knowledge of railway safety standards RAM (Reliability Availability Maintainability) and EHS (Environment Health and Safety) requirements.
Internal EHS training certification and strong communication skills for cross-functional collaboration.
Familiarity with product knowledge related to APM and 300R systems.
Proficiency in data analytics and the ability to use data for failure management and reliability growth.
Problem-solving and decision-making skills in complex environments.
Technical expertise in electrical electronic mechanical and network domains.
Ability to lead a team effectively in a challenging and multicultural environment.

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

Collaborate with transverse teams and helpful colleagues
Work with cutting-edge technology and innovative solutions in the railway industry
Progress towards becoming a key technical leader in a complex and dynamic environment
Utilise our inclusive safety-focused and collaborative working environment
Contribute to innovative projects
Steer your career in whatever direction you choose across functions and countries

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Required Experience:

Could you be the full-time onsite Product Introduction Field Engineer in Atlanta GA US were looking for

Your future role

Well look to you for:

Supporting technical field activities on the Atlanta 300R project during the PI period including Commissioning and Warranty.
Diagnosing the cause of malfunction or failure of operational equipment and recommending preventative and corrective actions.
Defining troubleshooting methodologies and providing technical guidance to support technicians in repairs.
Providing feedback on technical documentation deficiencies and creating alternative support documentation for PI technicians.
Supporting technical reviews with internal and external suppliers partners customers and authorities.
Preparing and implementing Field Modifications (FM) and maintaining relevant documentation.
Driving Kx (8D) issues with Quality and internal & external suppliers in support of the Project Product Introduction Manager (PrPIM).
Ensuring completeness and quality of input to the Failure Management database for RAMS exploitation.
Driving reliability growth through failure/event investigation and implementing reliability forecasts with RAMS support.
Ensuring and facilitating information flow within the PI customer site PI functions and project teams while providing status updates and transparency on PI activities and key technical issues to the PrPIM.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

Degree in Engineering or Industrial Engineering (Bachelors degree required; Masters degree preferred).
Experience or understanding of technical field activities including commissioning warranty and troubleshooting processes.
Knowledge of railway safety standards RAM (Reliability Availability Maintainability) and EHS (Environment Health and Safety) requirements.
Internal EHS training certification and strong communication skills for cross-functional collaboration.
Familiarity with product knowledge related to APM and 300R systems.
Proficiency in data analytics and the ability to use data for failure management and reliability growth.
Problem-solving and decision-making skills in complex environments.
Technical expertise in electrical electronic mechanical and network domains.
Ability to lead a team effectively in a challenging and multicultural environment.

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

Collaborate with transverse teams and helpful colleagues
Work with cutting-edge technology and innovative solutions in the railway industry
Progress towards becoming a key technical leader in a complex and dynamic environment
Utilise our inclusive safety-focused and collaborative working environment
Contribute to innovative projects
Steer your career in whatever direction you choose across functions and countries

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Required Experience:

Key Skills

Active Directory
Technical Documentation
Windows
On-Site Support
Test Equipment
Linux
Internet
Preventive Maintenance
Technical Assistance
Troubleshoot
Problem Resolution
Setup
hardware
Technical Support
UNIX

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About Company

Alstom

Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.

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