Product Service Manager
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Not just a job but a career
Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.
Responsibilities:
- Act as the regional focal point for LCO customer-facing sales initiatives including but not limited to the upgrade replacement and servicing of Field Instrumentation Process Analyzers and other such devices
- Oversight of service methodologies such as RMS-710-01P001R01 which outlines standardized procedures for regional service operations
- Coordinate regional lifecycle services including LCA renewals contract transitions and escalation pathways for service-related scopes
- Enforce safety standards and regulatory compliance across region in all service activities
- Responsible for regional financial achievement of Product Service business unit
- Lead regional KPI tracking and engineering utilization to analyze and maximize performance
- Assist in the deployment of regional training programs for Product and Cross platform (LSBC/DES) solution creation for value selling
- Ensure standardized training materials and supports consultative selling skill
- Manage field instruments and analyzers including dashboards and digital tools for performance monitoring
- Assist local affiliates to oversee product lifecycle transitions obsolescence communication and replacement strategies
- Act as the escalation authority to expeditiously resolve client matters that cannot be resolved by the local team
- Interface with Local Regional and Global teams in all CMUs and Delivery to ensure consistent and timely communication
Requirements:
- Degree in a field of Process Engineering and Measurement or a business degree
- Minimum of 2 years of experience in a field instrument and analyzer process measurement sales role
- Minimum of 5 years of hands-on field instrument and analyzer process measurement solution delivery (Desing implementation and commissioning)
- Familiarity with all of Yokogawa Products will be a strong advantage
- Understanding or process control will be beneficial
- Experience in consultative solution selling will be beneficial
- Experience in digital transformation initiatives to improve technologies productivity and reliability. Data analytical skills to identify trends to drive opportunities
- Exposure to CRM and ERP systems
- Ability to travel regionally for client visits and meetings as and when needed
By responding to Yokogawas advertisement consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data to protect it from unauthorized access use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.
We regret to inform that only shortlisted candidates will be notified.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
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Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Yokogawa is a leading provider of Industrial Automation and Test and Measurement solutions. Combining superior technology with engineering services, project management, and maintenance, Yokogawa delivers field proven operational efficiency, safety, quality, and reliability.
