Marketing Customer Support Agent –French Speaker
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Marketing Customer Support Agent French Speaker
Location: Lisbon Portugal On-site
Employment Type: Full-time
Languages: French English
Monthly salary: 1200 Euro gross
Role Overview
We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign support digital marketing assistance and advertiser experience requiring strong marketing knowledge and customer service skills.
Key Responsibilities
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Support advertisers with paid campaign setup optimization and troubleshooting
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Provide guidance on campaign performance and platform tools
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Deliver high-quality customer service to marketing clients
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Assist clients via phone email or chat
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Maintain accurate documentation in internal systems
Schedule
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Initial schedule (12-hour window):
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Monday to Sunday: 07:00 19:00
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Shifts: 07:00 16:00 or 10:00 19:00
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2 rotational days off
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Requirements
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Fluent French and English
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Experience in paid campaign management (mandatory)
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Degree in Marketing or a related field
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Proven experience in Digital Marketing
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Previous experience in a Contact Centre or Service Program for an Advertising Technology company
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Strong understanding of social media platforms and digital advertising fundamentals
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Customer-oriented mindset with strong communication skills
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Ability to work independently and as part of a team
