Job Title: Senior Specialist Field Engineering
Job Code: 32302
Job Location: Palm Bay FL
Job Description:
L3Harris is currently seeking an individual to provide onsite support at an overseas customer location. The individual should be able to work independently at a high level with reach-back support available for complex issues that require engineering support. The individual will be responsible for deploying troubleshooting operating and training while embedded with the customer.
Essential Functions:
- Supporting customers onsite with complex communication equipment
- Support routine and scheduled maintenance on SATCOM terminals RF equipment baseband systems antennas power systems and related network components.
- Troubleshoot isolate and resolve hardware software and network faults to restore full system functionality.
- Conduct system health checks diagnostics and performance monitoring.
- Coordinate with engineering support teams and vendors for escalated issues repairs and system upgrades.
- Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience
- Integration and application of hardware and software on system/networks
- Capability to troubleshoot problems at component system and network
- Frequently responsible for providing guidance coaching and training to other employees across the Company within area of expertise.
- Communicates within and outside of the organization which include customers or vendors.
- Communicates with leadership regarding matters of importance to the functional or business area.
- May conduct briefings with customers and program leadership
- Work consists of making significant improvements of processes systems solutions or products to enhance performance of job area.
- Must be able to provide support OCONUS embedded with customer with reach-back Engineering support as needed
- Configure operate and monitor SATCOM equipment to ensure optimal link performance and availability.
- Assist in system integration with customer networks tactical systems or communications infrastructure.
- Maintain accurate logs of outages events configurations and maintenance actions.
- Deliver hands-on training to customer personnel on system operation basic troubleshooting and preventive maintenance.
- Serve as the on-site technical subject matter expert (SME) for all aspects of the SATCOM system.
- Prepare and maintain documentation including SOPs maintenance records configuration baselines and technical reports.
- Deploy to customer locations sometimes in remote or austere environments based on mission requirements.
- Manage spare parts tools and system components to ensure operational readiness.
- Support installation upgrades integration and acceptance testing of new system components.
- Other duties as required by customer and program
Qualifications:
- Bachelors Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related lieu of a degree minimum of 10 years of prior related experience.
- U.S. Citizenship.
- Active DoD Top Secret/SCI clearance with current 5-year update
- Must have or be able to pass a polygraph.
- Must have or be able to get Security within a year of employment.
- Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
- Experience using Microsoft Office products
- Physical Requirements: ability to lift to 50 lbs.
- Must be able to be in-country with OCONUS customer for two years with periodic CONUS morale travel
Preferred Additional Skills:
- Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation configuring troubleshooting and repairing.
- Familiarity or experience with supporting major joint/combatant command software systems.
- Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC).
- Familiarity or Experience with containers and orchestration (Docker Kubernetes and Docker-Compose).
- Comfortable working in a command line/non-GUI environment.
- Excellent people skills with experience leading and collaborating in a multi-disciplinary diverse and dynamic team environment.
- Excellent communication skills (written verbal & presentation)
#LI-NB1
Required Experience:
Senior IC
Job Title: Senior Specialist Field EngineeringJob Code: 32302Job Location: Palm Bay FL Job Description: L3Harris is currently seeking an individual to provide onsite support at an overseas customer location. The individual should be able to work independently at a high level with reach-back support ...
Job Title: Senior Specialist Field Engineering
Job Code: 32302
Job Location: Palm Bay FL
Job Description:
L3Harris is currently seeking an individual to provide onsite support at an overseas customer location. The individual should be able to work independently at a high level with reach-back support available for complex issues that require engineering support. The individual will be responsible for deploying troubleshooting operating and training while embedded with the customer.
Essential Functions:
- Supporting customers onsite with complex communication equipment
- Support routine and scheduled maintenance on SATCOM terminals RF equipment baseband systems antennas power systems and related network components.
- Troubleshoot isolate and resolve hardware software and network faults to restore full system functionality.
- Conduct system health checks diagnostics and performance monitoring.
- Coordinate with engineering support teams and vendors for escalated issues repairs and system upgrades.
- Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience
- Integration and application of hardware and software on system/networks
- Capability to troubleshoot problems at component system and network
- Frequently responsible for providing guidance coaching and training to other employees across the Company within area of expertise.
- Communicates within and outside of the organization which include customers or vendors.
- Communicates with leadership regarding matters of importance to the functional or business area.
- May conduct briefings with customers and program leadership
- Work consists of making significant improvements of processes systems solutions or products to enhance performance of job area.
- Must be able to provide support OCONUS embedded with customer with reach-back Engineering support as needed
- Configure operate and monitor SATCOM equipment to ensure optimal link performance and availability.
- Assist in system integration with customer networks tactical systems or communications infrastructure.
- Maintain accurate logs of outages events configurations and maintenance actions.
- Deliver hands-on training to customer personnel on system operation basic troubleshooting and preventive maintenance.
- Serve as the on-site technical subject matter expert (SME) for all aspects of the SATCOM system.
- Prepare and maintain documentation including SOPs maintenance records configuration baselines and technical reports.
- Deploy to customer locations sometimes in remote or austere environments based on mission requirements.
- Manage spare parts tools and system components to ensure operational readiness.
- Support installation upgrades integration and acceptance testing of new system components.
- Other duties as required by customer and program
Qualifications:
- Bachelors Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related lieu of a degree minimum of 10 years of prior related experience.
- U.S. Citizenship.
- Active DoD Top Secret/SCI clearance with current 5-year update
- Must have or be able to pass a polygraph.
- Must have or be able to get Security within a year of employment.
- Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
- Experience using Microsoft Office products
- Physical Requirements: ability to lift to 50 lbs.
- Must be able to be in-country with OCONUS customer for two years with periodic CONUS morale travel
Preferred Additional Skills:
- Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation configuring troubleshooting and repairing.
- Familiarity or experience with supporting major joint/combatant command software systems.
- Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC).
- Familiarity or Experience with containers and orchestration (Docker Kubernetes and Docker-Compose).
- Comfortable working in a command line/non-GUI environment.
- Excellent people skills with experience leading and collaborating in a multi-disciplinary diverse and dynamic team environment.
- Excellent communication skills (written verbal & presentation)
#LI-NB1
Required Experience:
Senior IC
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