Technology Strategy Transformation Strategy and Op Model Manager

The opportunity

We currently are seeking experienced Managers for our Technology Strategy & Transformation team. We are a team focused on helping clients create their technology vision and leverage their technology capabilities to deliver on tech-enabled business outcomes such as improving business performance improving operational efficiency transforming employee or customer experiences all while managing risk and complex stakeholder landscapes.

We are looking for candidates with experience supporting clients across one or more of the following domains: Technology/Digital/AI Strategy Technology Operating Model and Technology Sourcing:

Technology/Digital/AI Strategy:

• Define technology strategies and roadmaps that align to a clients business objectives considering mature technologies enablers (e.g. ERP Data & Analytics Mobile/Digital) and emerging technologies (e.g. GenAI Agentic AI Quantum) which create business value for the client organization.
• Define and build technology planning outputs including strategic initiatives business cases budgets etc. to inform executive level priorities and decision making for technology at the client organization.

Technology Operating Model:

• Understand the clients current technology operating model through objective assessment of their capabilities including talent sourcing processes and technology landscape
• Transform the clients digital/technology operating model in-line with their vision based on detailed options and recommendations utilizing appropriate modern delivery methods (such as Agile
• DevSecOps Product Management Platform Delivery Citizen Development and/or Modern Workforce concepts) and delivery models (such as internal delivery managed services system integrators global capability centres and hybrid models)
• Develop the necessary technology organizational design by developing org structures job profiles that will help realize the transformation and attract the necessary talent
  Enable the client to work more effectively by establishing modern methods practices and processes and shifting mindset and behaviors (e.g. product agile mindset) to support new ways of working that will enable the technology functions to enhance their performance
• Define the governance and processes that will enable the technology function to perform their role more effectively in future
• Understand the degree and cadence of change through the development of transition and change plans that take account of the need for technology functions to run grow and transform

Technology Sourcing:

• Develop sourcing strategies to shape how clients engage the global market for technologies and services and execute those strategies to maximize value and minimize risk from vendor relationships
• Review and advise on tech vendor proposals and contracts identify gaps and risks and provide observations informed by leading practices
• Define the governance and processes that will enable clients to better manage their vendor relationships ensure vendor accountability to contractual obligations and reduce value leakage

Your key responsibilities

Your role as a Manager will be as a trusted advisor to create meaningful impact with EYs clients and our teams.

• Apply a deep understanding of business and technology to solve complex problems. Stay at the forefront of industry trends to develop thought leadership and points of view that address disruptive market forces.
• Lead the end-to-end delivery of high-quality services and ensure activities and deliverables meet EYs quality standards while managing scope timelines and client expectations.
• Build and maintain long-term productive relationships with client. Actively navigate and leverage the global EY network to bring the full breadth of the firms capabilities to every engagement.
• Drive business development by identifying market opportunities and communicating EYs value proposition. Lead the pursuit process including RFP responses and proposal development to expand the firms footprint and impact.
• Execute rigorous engagement management by overseeing project economics (budget and margin) developing detailed work plans and ensuring strict compliance with all quality and risk management procedures.

Skills and attributes for success

• Strong interpersonal compelling communication workshop facilitation and presentation skills
• High-level of autonomy and ability to self-direct and manage the completion of work and provide and manage others in project delivery
• Strong critical thinking and analytical mindset in terms of taking abstract questions and issues and structuring them into manageable work streams
• Comfortable working with ambiguity and able to thrive in dynamic environments
• Strong project management skills and delivery of quality services
• Knowledge and passion for strategy innovation and technology in business with an ability to quickly learn and understand various sectors and subject matters to apply this insight to clients
• Passion for learning about the latest trends surrounding technology service providers and how integrated to the clients technology landscape to drive value
• Strong ability and proven experience in building and developing a high performing team/culture and desire to mentor develop and manage staff

Ideally youll also

• Experience in managing and supporting business development efforts (sales planning and pursuits RFP responses proposals)
• Experience in the management of consulting engagements (developing and managing project plans engagement economics quality and risk management)
• A university or post graduate degree and relevant professional designation (certifications such as ITIL Scrum Master Product Owner SAFe TOGAF PMP/PRINCE2 and others are considered relevant)
• A willingness to travel to meet client needs while we experienced changes to the way we work with our clients (often hybrid) some travel may still required up to a maximum of 60% of your time

What we look for

• At the Manager level a minimum of five years experience with a consulting firm offering management and/or technology related services and/or a successful track record in tech strategy and transformation related initiatives in a client-facing or within an organization in a project transformation or strategy type role
• Experience in the delivery of a variety of technology related strategy and transformation projects such as operating model design service delivery transformation tech-enabled business transformations value creation strategies strategic technology planning process; and enterprise cost reduction enabled by technology
• Experience leading managing and delivering projects in a technology/digital environment managing both external clients/stakeholders and internal leaders and project teams

What we offer

The EY benefits package is designed to support your physical emotional financial and social wellbeing. Our extensive benefits include comprehensive medical dental and prescription drug coverage as well as mental health benefits a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off including personal days vacation days and additional firm-wide holidays along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

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Inclusiveness at EY

Inclusiveness at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.