Payment Operrations Coordinator (E-commerce)
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Job Location:
Rotterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Payment Operations Coordinator plays a key part in coordinating aspects of the financial flow of the E-commerce and marketplace business from OMS to customer payment and revenue recognition while supporting forecasting budgeting and performance analysis. The payment Coordinator will support the financial operations of the E-commerce department to ensure accurate control of online payments sales reporting marketplace financials and forward looking financial planning.
Key tasks & responsibilities
Online Payment & Transaction Management
- Support daily monitoring and reconciliation of online transactions processed through PSP;
- Ensure accurate settlement fee validation chargeback tracking & refund processing;
- Investigate and resolve payment discrepancies in collaboration with Customer Service IT and PSP support;
- Assist in maintaining payment method performance analysis (approval rates declines fraud indicators);
- Support audits and compliance related to online payments and PCI requirements.
Order Management System (OMS)
- Act as the finance owner of the Order Management System (OMS) for E-commerce;
- Ensure financial accuracy across the full order-to-cash lifecycle from order creation to fulfilment returns and refunds;
- Monitor and reconcile financial data between OMS ecommerce platform PSP ERP and marketplace systems;
- Identify investigate and resolve discrepancies such as paid-but-unshipped orders shipped-but-unpaid orders or unmatched refunds etc.;
- Work closely with internal and external parties to resolve OMS related financial issues.
Sales & Revenue Reporting
- Prepare daily weekly & monthly E-commerce sales reports;
- Support revenue recognition in line with company and accounting standards;
- Monitor promotional and campaign performance from a financial perspective.
Marketplace Financial Control and Processes
- Manage financial reporting and reconciliation for online marketplaces;
- Validate marketplace settlements commissions logistics fees and chargebacks;
- Maintain internal controls over online revenue payments and OMS processes;
- Support documentation of finance processes and controls related to Ecommerce marketplaces and OMS;
- Ensure timely and accurate posting of marketplace revenues and costs;
- Act as finance point of contact for marketplace related queries.
Forecasting & Budgeting
- Support preparation of sales forecasts budgets and rolling forecasts for the ecommerce channel;
- Track actual performance versus budget & forecast;
- Support long-range planning and scenario analysis (eg. growth promotions new markets and channels).
Qualifications :
The ideal candidate;
- Holds a degree in Finance Accounting Business or a related field;
- Has minimum 2 4 years of experience in finance accounting or commercial finance;
- Has experience in E-commerce or online retail finance;
- Has strong Excel skills and experience working with ERP and reporting systems;
- Has high attention to detail with strong reconciliation and analytical skills.
Additional preferred aspexts:
- Is experienced in working with PSP or other online payment service providers;
- Has hands-on experiencein working with an Order Management System (OMS);
- Exposure to marketplace financials;
- Is experienced in working in a multi-country multi-currency EMEA environment;
- Has good understanding of VAT and cross-border e-commerce transactions.
Additional Information :
Interested
When this role meets your interest & ambition you can upload your CV by clicking the apply button or call for further inquiries to Noblesse Recruitment; Monique Nobel tel..
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
High quality matches with a focus on organisational fit To us recruitment means more then fulfilling vacancies as quickly as possible. We aim to build long lasting relationships with our clients. This way we know what your ambitions are so we can connect you to talent that will fit ... View more
