People & Culture Supervisor

Amman - Jordan

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Consistently offer professional friendly and engaging service
Lead and manage the day-to-day recruitment activities within the Human Resource department to ensure standards are followed
Research plan and participate in recruitment trips to key employment markets
Maintain Talent Acquisition System (TAS)
Process day-to-day Talent & Culture administration in an accurate and timely manner
Create and update employee data record in system
Prepare various letters and communication to employees
Organize and execute employees social athletic and recreational activities
Prepare and submit periodic Talent & Culture reports
Assist colleagues will all HR related queries and questions
Assist Recruitment Supervisor on Recruitment process
Direct the internal posting process ensuring all candidates are interviewed
Create and execute a Recruitment Strategic Plan based on the Unique Selling Proposition of the location; involving a Sales & Marketing approach
Proactively search and manage new recruitment opportunities and alternative ways to leverage social media activities
Oversee social media and online job board accounts (LinkedIn Facebook Indeed etc.)
Provide strong leadership and communication to departmental recruiters in an atmosphere that is fast paced and ever changing
Actively work with department heads and hiring managers on continuous manpower plans aligned with the business strategy
Develop and facilitate training and coaching opportunities on recruitment best practices
Oversee and maintain the Temporary Foreign Worker Program
Build and maintain relationships with both international and national hospitality schools
Oversee the Student Work Experience Program including receptions presentations and on campus recruiting
Create effective career advertisements (print internet etc.) coordinating with executive recruitment agencies when required
Manage the Recruitment Budget; maintaining and tracking monthly finances
Oversee the tracking and communication of monthly turnover reports
Select Hospitality schools and build the long-term partnership with the selected school as well as assist training manager for introducing internship programs;
Carry out any other duties and responsibilities as assigned
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned

Qualifications :

Minimum of 3 years of experience with recruitment and/or Human Resources
Previous experience with recruiting for high volume companies
Preferred experience working in remote locations and/or with hiring agencies and with focus on sourcing strategies
Diploma/Degree in Hospitality Marketing or Human Resources Management is preferred
Social Media knowledge and experience is required
Strong organizational skills and multi-tasking abilities
Analytical problem solver with a keen eye for detail a sense of urgency and the ability to prioritize
Excellent interpersonal and communication skills both written and oral
Computer literate in Microsoft Window applications required strong knowledge in excel
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times

Additional Information :

Previous leadership experience in a similar guest relations capacity required
Previous luxury level service knowledge and training a strong asset
Previous Property Management System experience required
Familiarity with Opera PMS Le Club Accor Royal Service Kipsu LQA WebWorks and Time & Attendance is preferred but not required
Computer literate in Microsoft Window applications required
Excellent English.
Luxury Experience

Remote Work :

Employment Type :

Full-time

Consistently offer professional friendly and engaging serviceLead and manage the day-to-day recruitment activities within the Human Resource department to ensure standards are followedResearch plan and participate in recruitment trips to key employment marketsMaintain Talent Acquisition System (TAS)...

Consistently offer professional friendly and engaging service
Lead and manage the day-to-day recruitment activities within the Human Resource department to ensure standards are followed
Research plan and participate in recruitment trips to key employment markets
Maintain Talent Acquisition System (TAS)
Process day-to-day Talent & Culture administration in an accurate and timely manner
Create and update employee data record in system
Prepare various letters and communication to employees
Organize and execute employees social athletic and recreational activities
Prepare and submit periodic Talent & Culture reports
Assist colleagues will all HR related queries and questions
Assist Recruitment Supervisor on Recruitment process
Direct the internal posting process ensuring all candidates are interviewed
Create and execute a Recruitment Strategic Plan based on the Unique Selling Proposition of the location; involving a Sales & Marketing approach
Proactively search and manage new recruitment opportunities and alternative ways to leverage social media activities
Oversee social media and online job board accounts (LinkedIn Facebook Indeed etc.)
Provide strong leadership and communication to departmental recruiters in an atmosphere that is fast paced and ever changing
Actively work with department heads and hiring managers on continuous manpower plans aligned with the business strategy
Develop and facilitate training and coaching opportunities on recruitment best practices
Oversee and maintain the Temporary Foreign Worker Program
Build and maintain relationships with both international and national hospitality schools
Oversee the Student Work Experience Program including receptions presentations and on campus recruiting
Create effective career advertisements (print internet etc.) coordinating with executive recruitment agencies when required
Manage the Recruitment Budget; maintaining and tracking monthly finances
Oversee the tracking and communication of monthly turnover reports
Select Hospitality schools and build the long-term partnership with the selected school as well as assist training manager for introducing internship programs;
Carry out any other duties and responsibilities as assigned
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned

Qualifications :

Minimum of 3 years of experience with recruitment and/or Human Resources
Previous experience with recruiting for high volume companies
Preferred experience working in remote locations and/or with hiring agencies and with focus on sourcing strategies
Diploma/Degree in Hospitality Marketing or Human Resources Management is preferred
Social Media knowledge and experience is required
Strong organizational skills and multi-tasking abilities
Analytical problem solver with a keen eye for detail a sense of urgency and the ability to prioritize
Excellent interpersonal and communication skills both written and oral
Computer literate in Microsoft Window applications required strong knowledge in excel
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times

Additional Information :

Previous leadership experience in a similar guest relations capacity required
Previous luxury level service knowledge and training a strong asset
Previous Property Management System experience required
Familiarity with Opera PMS Le Club Accor Royal Service Kipsu LQA WebWorks and Time & Attendance is preferred but not required
Computer literate in Microsoft Window applications required
Excellent English.
Luxury Experience

Remote Work :

Employment Type :

Full-time

Key Skills

Restaurant Experience
Customer Service
Hospitality Experience
Management Experience
Mediation Experience
Guest Services
Merchandising
Experience with Children
Leadership Experience
Mentoring
Supervising Experience
Neonatal Ventilator

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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