Managing Agent Contract Manager
Salary 47135 to 52000 per year (depending on skills and experience) plus health cash plan and 34 days leave
Permanent Full-time (37.5 hpw)
Hybrid working based from our London (Liverpool St) or Reading office covering the south region
We cant offer a CoS for this role
Home a place where you belong
Ready to take control of contracts that really matter Youll work with managing agents and external companies who look after our properties holding them to account to ensure our customers receive great services that meet our high standards. Youll build strong partnerships solve problems quickly and protect value for money. If you want a role where your influence counts this is it.
What youll do
Manage contracts with external agents. Youll keep our properties safe and compliant with legal and regulatory requirements
Monitor contact performance and take action. Youll influence to achieve successful outcomes and ensure high standards are maintained
Build trusted relationships with managing agents and resolve issues quickly
Use data to monitor performance drive improvements and influence future decisions
Handle complaints and disputes with clear communication
Why join us
This is more than a job its a place where you feel valued. You get great training support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!
You have
Strong experience managing leasehold properties or working with managing agents
Strong understanding of leasehold legislation and tenancy agreements able to interpret legal documents. Youre skilled in monitoring contracts and ensuring contractor compliance
Ability to build relationships and influence to achieve positive outcomes
Confidence interpreting legal documents and resolving disputes
Level 3 or higher CIH (Competence and Conduct standard for Social Housing) qualification. Or you must be willing to study and achieve it with our support
Stronger together
We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help makeHome Group a great place to work!
The practical bits
Youll work Monday to Friday. Our core hours are 9.00 am to 5.30 pm with flexibility built in to meet the needs of our customers and you!
Hybrid role with minimum 2 days in the office remainder of days working in patch or from home
You need an Enhanced with barring list (we pay for this)
You need to be able to drive and have access to your own vehicle insured for business purposes. Well pay for your mileage
Whats in it for you
2 paid volunteering days each year
Health cash plan saving you (and your children) 1140 each year covering dental opticians prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
800discounts on shops holidays days out tech and more
Work your way with flexibility to balance life and work
Find out more
Click APPLY NOW to see our Managing Agent Contract Manager Job Description find out about us for help to apply and for all our benefits. Roles can close early so dont wait.
For reasonable adjustments email
Required Experience:
Manager