Reporting to the Assistant Director and/or the Manager of Environmental Care the Supervisor is responsible for delivering quality and reliable services to the JHBMC community that includes patients families health care providers researchers staff and visitors. The Environmental Care Supervisor is responsible for developing daily priorities to achieve departmental objectives and goals and to support the programmatic and fiscal strategies for the department. Ensures that performance standards meet the service expectations of a broad client base monitors productivity tracks progress and customer satisfaction and maintains effective communications with clients and stakeholders. Ensures work quality and performance in compliance with Departmental and Hospital standards procedures and policies; the collective bargaining agreement; and local state and federal codes. Utilizes quality as-surance tools effectively to ensure a consistently high level of cleanliness (i.e. checklists). Provides excellent customer service to patients families and staff. Works with staff to improve HCAHPS and Press Ganey scores and strives to meet and surpass Hospital goals for HCAHPS. Works with staff to ensure consistently high cleanliness scores (i.e. Dazo) coordinates the development implementation and maintenance of programs routines and schedules. Plans schedules assigns directs and supervises the work performed by bargaining unit staff. Works closely with other Facilities staff members to ensure a well-coordinated provision of environmental services. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff. Directly supervises staff in the delivery of programs necessary to maintain clean facilities in the most efficient and effective manner. Participates in the hiring training evaluation and termination of staff as required. Evaluates and makes recommendations on equipment supplies and procedures. Ensures that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Performs other related duties as required. This work is performed under limited supervision.
Salary Range: Minimum 24.92/hour - Maximum 43.63/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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