Asst Learning and Development Manager

Reporting to the Director of Talent & Culture responsibilities and essential job functions include but are not limited to the following:

What you will be doing:

• Conduct Training needs analysis for the hotel
• Assist each department in developing quality introductory and ongoing departmental training plans and  learning activities; maintain active followup through ongoing coaching guidance and support of junior midlevel and senior leaders
• Provide support and development of Departmental Trainers as required
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
• Developing and implementing organizational improvement strategies to drive Employee Engagement and EQ leadership style.
• Monitor learning trends and introduce innovative learning solutions (e.g. elearning blended learning).
• Promote a culture of learning and continuous improvement across all departments.
• Collaborates with hotel leaders (Department Heads Talent & Culture team) to identify and understand learning needs creating a bestinclass learning approach that balances Hotel needs.
• Assists with the development and implementation of training strategies ensuring the company culture is provided with a high level of learning support.
• Ensure that global brand and culture initiatives are embedded within the hotel.
• Support hotel with integrating and administering INES as a core learning resource.
• Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies thought leadership practices and trends.
• Certifies hotel trainers & facilitators and L&D teams to deliver various programs.

Qualifications :

Qualifications

1. Previous Accor experience in a similar role required
2. Computer literate in Microsoft Window applications and or relevant computer applications required
3. University/College degree in a related discipline preferred
4. Excellent administrative interpersonal written and verbal skills
5. Excellent communication and organizational skills
6. Strong interpersonal and problem solving abilities
7. Highly responsible & reliable with exceptional attention to detail
8. Ability to work cohesively as part of a team
9. Ability to focus attention on guest needs remaining calm and courteous at all times

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
 

Remote Work :

No

Employment Type :

Fulltime